FAQs & Troubleshooting
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88 Results
- 1Jam Inside
- 2What do the LED indications mean?
- 3Replace Toner
- 4Replace Drum
- 5Turn the Toner Save Mode on or off.
- 6Cover is Open
- 7Out of Memory
- 8No Paper
- 9Service Call
- 10"Offline" appears on the Status Monitor.
- 11Drum !
- 12How to identify your Operating System (OS).
- 13The printer status is Offline or Paused.
- 14Cartridge Error
- 15I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16The Error LED is still on or flashing after I replace the drum unit with a new one.
- 17What is Toner Continue Mode?
- 18Print Unable or Print Unable XX
- 19Wrong Paper Type
- 20Toner Low
- 21Jam Tray
- 22I cannot print from my computer via USB.
- 23No Toner
- 24Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 25Open the Status Monitor
- 26No Drum
- 27Clean the Drum Unit.
- 28Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 29Install the built-in drivers (For Windows 8 and Windows 10)
- 30Clean the corona wire of the drum unit.
- 31What driver package format is supported by my Linux distribution?
- 32To install the printer driver easily using a tool. (Linux)
- 33Download a file from the "Downloads" section and save it to Windows 8 computer.
- 34Can I print from and scan to iPhone, iPod touch and iPad?
- 35Drum End Soon
- 36I'm having a problem with the print quality.
- 37Cancel print jobs using the printer control panel.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 41I cannot save a file downloaded from the Brother support website (For Windows)
- 42Can I print from or scan to Android™ Smartphone?
- 43Change the printer driver settings (Windows/macOS)
- 44Heater Error or Self-Diagnostic
- 45Windows driver installation does not start automatically.
- 46When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 47Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 48The downloaded driver's name is different from my machine's name. (Linux)
- 49Uninstall printer drivers (Linux)
- 50Open the Control Panel (For Windows)