FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 3Downloading Optional Design Pattern Collection (My Collection Function)
- 4List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 5How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 6How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 7Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 8Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 9E01006 appears on the computer screen.
- 10E02002 appears on the computer screen.
- 11Cutting/Drawing by Tracing an Image
- 12Shortcut Keys for CanvasWorkspace (Windows/Mac)
- 13Can the Auto Blade Holder (Black or Beige) Adjust the Blade Extension?
- 14Mat, Cutting Blade and Material Combinations
- 15If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 16E10001 appears on the computer screen.
- 17List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 18E94001 appears on the computer screen.
- 19E10003 appears on the computer screen.
- 20Support OS Information for CanvasWorkspace
- 21How to Calibrate the LCD Touchscreen Display
- 22How to Create an Offset Line [Video]
- 23M4345001 appears on the Artspira app screen.
- 24Data cannot be transferred even though the machine number has been input. (M5622201)
- 25What accessory kits are available?
- 26Can the cutting machine make half cuts/kiss cuts?
- 27What thickness of material can be cut with the cutting machine?
- 28Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 29Half Cut (Kiss Cut) Settings
- 30[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 31E11010 appears on the computer screen.
- 32List of Error Messages for CanvasWorkspace (Others)
- 33ErrS25 appears on the computer screen.
- 34ErrS09 appears on the computer screen.
- 35The material was not cut successfully using the half-cut (kiss cut) setting.
- 36How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 37N10004 appears on the computer screen.
- 38E03002 appears on the computer screen.
- 39E00007 appears on the computer screen.
- 40What should I do if I Cannot Connect My Machine to the Wireless Network?
- 41How to create an account for CanvasWorkspace
- 42Important Notice for using the Foil Transfer Starter Kit
- 43Scanning a Background Image (Background Scanning).
- 44When the mat is inserted, the attached material peels off.
- 45I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 46Multiple data cannot be transferred to the machine at once
- 47Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 48Create the Data for the Calligraphy Starter Kit
- 49Can the cutting machine cut all materials automatically with the auto blade?
- 50Thin Fabric Auto Blade (Beige) [Video]