FAQs & Troubleshooting
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344 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 4Downloading Optional Design Pattern Collection (My Collection Function)
- 5List of Error Messages for CanvasWorkspace (Others)
- 6How to Activate the Calligraphy Kit
- 7List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 8[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 9Can the cutting machine cut all materials automatically with the auto blade?
- 10Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 11If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 12Attaching the Material/Peeling Off the Material
- 13E99901 appears on the computer screen.
- 14Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 15Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 16Data cannot be transferred even though the machine number has been input. (M5622201)
- 17ErrS23 appears on the computer screen.
- 18Troubleshooting about the Mat
- 19How to Calibrate the LCD Touchscreen Display
- 20Data cannot be saved to the machine
- 21“The entered text cannot be used.“ appears on the computer screen.
- 22ErrS24 appears on the computer screen.
- 23ErrS03 appears on the computer screen.
- 24Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 25How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 26E02002 appears on the computer screen.
- 27How can I cleanly cut hard and thick materials?
- 28How to Use the Roll Feeder 2 Function [Video]
- 29E11010 appears on the computer screen.
- 30ErrS25 appears on the computer screen.
- 31ErrS09 appears on the computer screen.
- 32Care and Maintenance (Cleaning the Trimmer Blade)
- 33What type of material can be cut with the cutting machine?
- 34How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 35Adjusting the Position of the Feed Roller
- 36Scanning a Background Image (Background Scanning).
- 37How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 38The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 39Data cannot be saved to a USB flash drive
- 40The pattern transferred from the Artspira app does not appear on the screen of the machine
- 41[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 42How To Retrieve The Disney Pattern For The Roll Feeder
- 43ErrS04 appears on the computer screen.
- 44E95003 appears on the computer screen.
- 45How do I update the software of the cutting machine?
- 46How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 47How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 48E94002 appears on the computer screen.
- 49E12002 appears on the computer screen.
- 50E11002 appears on the computer screen.