FAQs & Troubleshooting
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343 Results
- 1List of Error Messages for CanvasWorkspace (Others)
- 2Mat, Cutting Blade and Material Combinations
- 3The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 4Scanning a Background Image (Background Scanning).
- 5Data cannot be saved to a USB flash drive
- 6How to Use the Roll Feeder 2 Function [Video]
- 7About the Calligraphy Starter Kit
- 8Can the cutting machine cut all materials automatically with the auto blade?
- 9E01001 appears on the computer screen.
- 10Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 11Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 12What should I do if the scanned and cut positions are misaligned?
- 13Downloading Optional Design Pattern Collection (My Collection Function)
- 14I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 15The pattern transferred from the Artspira app does not appear on the screen of the machine
- 16What type of cut files and projects containing cut data other than built-in patterns are available?
- 17I cannot log in even after entering my login ID and password for CanvasWorkspace.
- 18Important Notice for using the Foil Transfer Starter Kit
- 19"Connection Fail : Err-02" appears on the LCD Display Screen. What does it mean?
- 20"Connection Fail : Err-20" appears on the LCD Display Screen. What does it mean?
- 21"Cooling down" message appearing on the LCD. What does it mean?
- 22How to register Your Machine with CanvasWorkspace
- 23Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 24What should I do if the desired network SSID is not displayed when setting up the wireless network using the Setup Wizard?
- 25"This data is too complicated and cannot be converted." message appearing on the LCD. What does it mean?
- 26M5612301 appears on the Artspira app screen.
- 27[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 28Cutting with the Rotary Auto Blade [Video]
- 29How can I cleanly cut hard and thick materials?
- 30ErrS23 appears on the computer screen.
- 31ErrS10 appears on the computer screen.
- 32Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 33Troubleshooting about the Mat
- 34E12003 appears on the computer screen.
- 35E02006 appears on the computer screen.
- 36How do I update the software of the cutting machine?
- 37How Do I Perform Trial Cutting for Roll Feeder? (Test Cut)
- 38What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 39Why is the fabric not cut cleanly?
- 40Can the cutting machine cut felt, leather and synthetic leather?
- 41E99902 appears on the computer screen.
- 42E91002 appears on the computer screen.
- 43E02004 appears on the computer screen.
- 44E02002 appears on the computer screen.
- 45What should I do if I Cannot Connect My Machine to the Wireless Network?
- 46How to Change the Pen Adjuster
- 47"Includes a special pattern that cannot be saved to external memory. Save the pattern in the machine’s memory." message appearing on the LCD. What does it mean?
- 48"Patterns cannot be unified. Invalid pair was selected." message appearing on the LCD. What does it mean?
- 49"Not enough space on the mat. Max: 10 (example: calculated number)" message appearing on the LCD. What does it mean?
- 50How to make Appliqué.(using Iron-on fabric appliqué contact sheet)[Video]