FAQs & Troubleshooting
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343 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2List of Error Messages for CanvasWorkspace (Others)
- 3List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 4ErrS12 appears on the computer screen.
- 5How to Use the Roll Feeder 2 Function [Video]
- 6How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 7Cutting with the Rotary Auto Blade [Video]
- 8Can tape other than masking tape be used to secure materials to the cutting mat?
- 9Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 10Can paper be cut with the thin fabric auto blade (beige)?
- 11How to Use the Roll Feeder Function [Video]
- 12How to Use the Rhinestone Function on CanvasWorkspace for PC [Video]
- 13How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 14Scanning a Background Image (Background Scanning).
- 15Downloading Optional Design Pattern Collection (My Collection Function)
- 16Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 17Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 18[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 19ErrS24 appears on the computer screen.
- 20ErrS07 appears on the computer screen.
- 21ErrS06 appears on the computer screen.
- 22How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 23E01006 appears on the computer screen.
- 24ErrS10 appears on the computer screen.
- 25ErrS09 appears on the computer screen.
- 26Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 27What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 28Can multiple sheets of material be overlapped and attached to the mat?
- 29How to Use the Printable Sticker Function on CanvasWorkspace for PC [Video]
- 30E01003 appears on the computer screen.
- 31List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 32"Please register your machine." appears on the computer screen.
- 33Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 34Data cannot be saved to a USB flash drive
- 35How to stop "Send usage information to help improve Brother products and services"
- 36ErrS99 appears on the computer screen.
- 37ErrS03 appears on the computer screen.
- 38ErrS02 appears on the computer screen.
- 39What is the lever (scanner lever) on the left side of the machine?
- 40Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 41E93001 appears on the computer screen.
- 42E02003 appears on the computer screen.
- 43E00007 appears on the computer screen.
- 44Cutting/Drawing by Tracing an Image
- 45The Material to be Cut is Not Cleanly Cut with the Roll Feeder.
- 46What should I do if the scanned and cut positions are misaligned?
- 47The pattern transferred from the Artspira app does not appear on the screen of the machine
- 48Data cannot be transferred even though the machine number has been input. (M5622201)
- 49List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 50M5541001 appears on the Artspira app screen.