FAQs & Troubleshooting
![]() |
Popular |
342 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Mat, Cutting Blade and Material Combinations
- 3List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 4List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 5Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 6Cut the fabric other than quilt pieces. (How to use the Iron-On Fabric Appliqué Contact Sheet.)
- 7Downloading Optional Design Pattern Collection (My Collection Function)
- 8Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 9Troubleshooting about the Mat
- 10What should I do if the scanned and cut positions are misaligned?
- 11How to Use the Roll Feeder 2 Function [Video]
- 12How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 13List of Error Messages for CanvasWorkspace (Others)
- 14How to Activate the Calligraphy Kit
- 15What type of material can be cut with the cutting machine?
- 16If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 17What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 18How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 19How to Use the Roll Feeder Function [Video]
- 20Support OS Information about ScanNCut Link Plug-in for Adobe® Illustrator®
- 21What is the Difference between "Pen Holder", "Universal Pen Holder" and "Small Barrel Pan Holder"?
- 22Embroidery data (.phc, .pes or .phx files) read from a USB flash drive is not displayed.
- 23E92002 appears on the computer screen.
- 24E95003 appears on the computer screen.
- 25Can the cutting machine make half cuts/kiss cuts?
- 26N12001 appears on the computer screen.
- 27Can the cutting machine cut all materials automatically with the auto blade?
- 28"Please register your machine." appears on the computer screen.
- 29List of Error Messages for Artspira app (Mxxxxxxx/Exxxxx)
- 30ErrS07 appears on the computer screen.
- 31Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 32Attaching the Material/Peeling Off the Material
- 33E94004 appears on the computer screen.
- 34How do I update the software of the cutting machine?
- 35Care and Maintenance (Cleaning the Trimmer Blade)
- 36How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 37E02001 appears on the computer screen.
- 38Half Cut (Kiss Cut) Settings
- 39The Calligraphy Font in the USB Flash Drive is Not Displayed
- 40Where can I purchase any consumables or options for Brother Cutting Machine?
- 41[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 42Can paper be cut with the thin fabric auto blade (beige)?
- 43How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 44E02002 appears on the computer screen.
- 45E00003 appears on the computer screen.
- 46How to create an account for CanvasWorkspace
- 47Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 48ErrS25 appears on the computer screen.
- 49ErrS12 appears on the computer screen.
- 50ErrS03 appears on the computer screen.