FAQs & Troubleshooting
![]() |
Popular |
341 Results
- 1List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 2How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 3Mat, Cutting Blade and Material Combinations
- 4E10006 appears on the computer screen.
- 5Can the cutting machine make half cuts/kiss cuts?
- 6E10004 appears on the computer screen.
- 7Downloading Optional Design Pattern Collection (My Collection Function)
- 8[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10ErrS24 appears on the computer screen.
- 11ErrS04 appears on the computer screen.
- 12Can tape other than masking tape be used to secure materials to the cutting mat?
- 13Important Notice for using the Foil Transfer Starter Kit
- 14If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 15Can the cutting machine cut all materials automatically with the auto blade?
- 16ErrS52 appears on the computer screen.
- 17ErrS09 appears on the computer screen.
- 18ErrS07 appears on the computer screen.
- 19E10005 appears on the computer screen.
- 20E95002 appears on the computer screen.
- 21E95001 appears on the computer screen.
- 22How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 23How to Activate a Premium Function on CanvasWorkspace for PC [Video]
- 24E94001 appears on the computer screen.
- 25Scanning a Background Image (Background Scanning).
- 26Universal Pen Holder [Video]
- 27How can I cleanly cut hard and thick materials?
- 28“The entered text cannot be used.“ appears on the computer screen.
- 29E03005 appears on the computer screen.
- 30What Should I do if the Machine cannot be Turned On Correctly? (Machine's LCD Touchscreen Display is not displayed correctly)
- 31Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 32N11001 appears on the computer screen.
- 33E11008 appears on the computer screen.
- 34E03003 appears on the computer screen.
- 35Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 36What should I do if the scanned and cut positions are misaligned?
- 37How to Change the Pen Adjuster
- 38Care and Maintenance (Cleaning the Scanner Glass)
- 39Data cannot be saved to the machine
- 40The pattern transferred from the Artspira app does not appear on the screen of the machine
- 41How to link accounts
- 42M6331001 appears on the Artspira app screen.
- 43Cutting with the Rotary Auto Blade [Video]
- 44E11010 appears on the computer screen.
- 45List of Error Messages for CanvasWorkspace (Others)
- 46ErrS90 appears on the computer screen.
- 47Can I purchase many of the same accessory kits and register for one CanvasWorkspace account?
- 48Troubleshooting about the Mat
- 49How to Activate the Calligraphy Kit
- 50Attaching the Material/Peeling Off the Material