FAQs & Troubleshooting
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341 Results
- 1List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 2How to create an account for CanvasWorkspace
- 3How to Calibrate the LCD Touchscreen Display
- 4How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 5Can the Cutting mat or Scanning mat for the ScanNCut (CM series) be used in the ScanNCut DX (SDX series)?
- 6How to Activate a Pattern Collection on CanvasWorkspace for PC [Video]
- 7Data cannot be saved to the machine
- 8What should I do if the scanned and cut positions are misaligned?
- 9ErrS10 appears on the computer screen.
- 10Troubleshooting about the Mat
- 11E10005 appears on the computer screen.
- 12E93001 appears on the computer screen.
- 13How to use Standard Cut Blade Holder and Deep Cut Blade Holder
- 14List of Error Messages
- 15Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 16The feeder release lever is released. Lock the feeder release lever.” message appears on the LCD touchscreen display. What does it mean?
- 17ErrS90 appears on the computer screen.
- 18The pattern to be scan is not cleanly scanned
- 19Can an adhesive craft vinyl sheet be cut?
- 20E10003 appears on the computer screen.
- 21E00006 appears on the computer screen.
- 22Half Cut (Kiss Cut) Settings
- 23Cutting/Drawing by Tracing an Image
- 24Settings for Specific Functions
- 25“The entered text cannot be used.“ appears on the computer screen.
- 26Installing the Calligraphy Pen
- 27E99901 appears on the computer screen.
- 28How do I update the software of the cutting machine?
- 29Using the trimmer blade to trim the end of the material
- 30How should I make a pattern to be cut with the roll feeder?
- 31How to Use the Enhanced Image Tracing on CanvasWorkspace for PC [Video]
- 32"Patterns cannot be welded. There are some patterns which cannot accept or no overlaps." message appearing on the LCD. What does it mean?
- 33Scanning a Background Image (Background Scanning).
- 34Downloading Optional Design Pattern Collection (My Collection Function)
- 35Mat, Cutting Blade and Material Combinations
- 36How to Create an Offset Line [Video]
- 37How to Edit the Path of a Shape [Video]
- 38"Patterns cannot be unified. Invalid pair was selected." message appearing on the LCD. What does it mean?
- 39"OK to retrieve and resume previous memory?" message appearing on the LCD. What does it mean?
- 40"Not enough space on the mat. Check pattern size, space on the mat, Cut Area (setting) or Pattern Interval (setting)." message appearing on the LCD. What does it mean?
- 41Data cannot be transferred even though the machine number has been input. (M5622201)
- 42[Cutting machine users] The login ID displayed in the machine's settings screen (ID of "Machine Registration screen") is different from the CanvasWorkspace ID
- 43Cutting with the Rotary Auto Blade [Video]
- 44What types of rolls can be used with the roll feeder (optional accessory)?
- 45Can paper be cut with the thin fabric auto blade (beige)?
- 46The material slips on the mat when a thick or hard material such as chipboard and grayboard is being cut.
- 47E00003 appears on the computer screen.
- 48What should I do if I Cannot Connect My Machine to the Wireless Network?
- 49How to Use the Process Overlap Tool [Video]
- 50Support OS Information for CanvasWorkspace