FAQs & Troubleshooting
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341 Results
- 1How to Activate an Accessory Kit* (Rhinestone, Emboss Kit, etc.) for the Cutting Machine.
- 2Downloading Optional Design Pattern Collection (My Collection Function)
- 3List of Error Messages for CanvasWorkspace (Exxxxx / Nxxxxx)
- 4Can the cutting machine cut all materials automatically with the auto blade?
- 5Mat, Cutting Blade and Material Combinations
- 6Changing and Deleting CanvasWorkspace login ID that is registered to your machine with CanvasWorkspace
- 7List of Error Messages for CanvasWorkspace (Others)
- 8Thumbnail of the Cutting Data Is Not Displayed Correctly.
- 9List of Error Messages for CanvasWorkspace (ErrSxx / NoteSxx)
- 10Data cannot be transferred even though the machine number has been input. (M5622201)
- 11How To Change the Registered Machine Number That Imports The Optional Pattern Collection (Ex. Disney Pattern and Calligraphy Pattern/Font)
- 12How to Activate the Calligraphy Kit
- 13E02002 appears on the computer screen.
- 14ErrS10 appears on the computer screen.
- 15Scanning a Background Image (Background Scanning).
- 16Data cannot be saved to the machine
- 17[Cutting machine users] The button on the upper right in the screen of "Retrieve Data" is not available
- 18E99901 appears on the computer screen.
- 19E00003 appears on the computer screen.
- 20Data cannot be saved to a USB flash drive
- 21The pattern transferred from the Artspira app does not appear on the screen of the machine
- 22ErrS09 appears on the computer screen.
- 23ErrS08 appears on the computer screen.
- 24E10007 appears on the computer screen.
- 25E10005 appears on the computer screen.
- 26How to Use the Roll Feeder Function [Video]
- 27E12006 appears on the computer screen.
- 28E11006 appears on the computer screen.
- 29If the blade cuts through the mat, can tape, etc., be attached to the back so the mat can be reused?
- 30Cut a thin fabric for the quilt piece. (How to use the High Tack Adhesive Fabric Support Sheet.)
- 31E92002 appears on the computer screen.
- 32Can an adhesive craft vinyl sheet be cut?
- 33N11001 appears on the computer screen.
- 34"Please register your machine." appears on the computer screen.
- 35Cutting with the Rotary Auto Blade [Video]
- 36E03005 appears on the computer screen.
- 37E95002 appears on the computer screen.
- 38E95001 appears on the computer screen.
- 39How do I update the software of the cutting machine?
- 40Can different types of material be attached to the same mat for cutting?
- 41Can a pattern for the roll feeder be created with CanvasWorkspace(Web)?
- 42What is the lever (scanner lever) on the left side of the machine?
- 43N10004 appears on the computer screen.
- 44E12002 appears on the computer screen.
- 45E11002 appears on the computer screen.
- 46E03004 appears on the computer screen.
- 47E03002 appears on the computer screen.
- 48E02004 appears on the computer screen.
- 49E00005 appears on the computer screen.
- 50How to use Standard Cut Blade Holder and Deep Cut Blade Holder