FAQs & Troubleshooting
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142 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Maintenance (Cleaning around the needle plate) [ Video ]
- 3How to use the Flat brim cap frame (PRCF5/PRCF5AP) [Video instructions]
- 4How to Embroider on Bag. [Video instructions]
- 5How to Embroider on Pet Collar. [Video instructions]
- 6How to use the Compact frame (PRHCK1 / PRSFK1 / PRHCK1AP) [Video instructions]
- 7How to use the Round frame (PRPRFK1) [Video instructions]
- 8How to use the magnetic sash frame (PRMS360 / PRMS360AP) [Video instructions]
- 9How to set up the cap frame. [Video instructions]
- 10How to use the Sleeve frame (PRHSL200 / PRHSL200AP) [Video instructions]
- 11How to Embroider on Cap. [Video instructions]
- 12How to Embroider on Shoes. [Video instructions]
- 13How to use the Tubular frame table (PRTT1 / PRTT1AP) [Video instructions]
- 14"Wiper error." message appears on the LCD. What does it mean and how do I clear it?
- 15How to use the the versatile magnetic frame [Video instructions]
- 16The App shows the message "No Supported Machines Found".
- 17"Change to a larger embroidery frame." message appears on the LCD. What does it mean?
- 18Maintenance (Oiling the machine) [ Video ]
- 19Maintenance (Clean the hook) [ Video ]
- 20How to use the Clamp frame (PRCLPM1 / PRCLP100B / PRCLPM1AP) [Video instructions]
- 21How to Embroider on Clothes. [Video instructions]
- 22Maintenance (Cleaning the bobbin case) [ Video ]
- 23How to set up the cap frame driver. [Video instructions]
- 24There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 25Tutorial videos on how to use My Stitch Monitor with the machine [Video instructions]
- 26Data cannot be saved to a USB flash drive
- 27The App shows the message "Settings screen".
- 28Maintenance (Cleaning the thread paths of the upper threads) [ Video ]
- 29How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 30"Preventive maintenance is recommended" message appears on the LCD. What does it mean?
- 31"Can not find the positioning mark, please set the frame to the previous position." message appears on the LCD. What does it mean?
- 32Maintenance (Cleaning around the needle plate)
- 33Data cannot be transferred even though the machine number has been input. (M5622201)
- 34"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 35"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 36"Check upper and bobbin thread." message appears on the LCD. What does it mean?
- 37Why does the upper thread keep breaking?
- 38How do I change the thread spool easily?
- 39Introducing Brother My Stitch Monitor application
- 40The monitoring app on the smart device receives the notification items I do not need.
- 41"Cannot communicate between PC and machine. Please check the USB cable connections to run the Link application." message appears on the LCD. What does it mean?
- 42Loops appear on the surface of the fabric when embroidering.
- 43How do I wind the bobbin?
- 44Maintenance (Cleaning the thread paths of the upper threads)
- 45Maintenance (Clean the hook)
- 46The machine is noisy while embroidering.
- 47"This pattern cannot be used." message appears on the LCD. What does it mean?
- 48"This pattern cannot be used since it exceeds the data capacity." message appears on the LCD. What does it mean?
- 49"This file cannot be used." message appears on the LCD. What does it mean?
- 50"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean?