FAQs & Troubleshooting
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93 Results
- 1The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 2How do I adjust thread tension for embroidering?
- 3Tutorial videos on how to use the machine [Video instructions]
- 4How do I adjust the sensitivity of the operation keys?
- 5The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 6How do I hoop the fabric in the embroidery frame?
- 7Stitches are skipped
- 8"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 9"Preventive maintenance is recommended." message appears on the LCD. What does it mean?
- 10[Embroidery machine users] How to retrieve the data transferred from Artspira
- 11The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 12How do I clean the race?
- 13Introducing the Brother Artspira application
- 14M2102501 appears on the Artspira app screen.
- 15How do I remove or attach the presser foot ?
- 16"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 17The pattern transferred from the Artspira app does not appear on the screen of the machine
- 18About the contents and data treated by Artspira app
- 19How to update your machine software by downloading the update file directly to your machine using a wireless network
- 20"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 21"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 22Fabric puckers
- 23I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 24M6331001 appears on the Artspira app screen.
- 25M4210001 appears on the Artspira app screen.
- 26M1332002 appears on the Artspira app screen.
- 27How do I remove or attach the Embroidery foot ?
- 28"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 29E96001 appears on the Artspira app screen.
- 30Data cannot be saved to a USB flash drive
- 31Data cannot be saved to the machine
- 32There is no machine that can be transferred
- 33How to stop "Send usage information to help improve Brother products and services"
- 34How to connect your machine and transfer data to Artspira
- 35M4452001 appears on the Artspira app screen.
- 36M4341001 appears on the Artspira app screen.
- 37How to set up the wireless network connection with the wizard on the machine
- 38"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 39Needle breaks.
- 40Upper thread breaks.
- 41Bobbin thread breaks
- 42"Not enough available memory to save." message appears on the LCD. What does it mean?
- 43"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 44"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 45How do I set the bobbin ?
- 46"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 47Embroidery
- 48M5613201 appears on the Artspira app screen.
- 49After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 50How to change the displayed language