FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I wind the bobbin?
- 3How do I attach or remove the embroidery frame ?
- 4How do I adjust thread tension for embroidering?
- 5How do I thread the machine (Threading the upper thread)?
- 6The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 7Touch panel is malfunctioning.
- 8How do I remove or attach the Embroidery foot ?
- 9How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 10How do I set the bobbin?
- 11The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 12Data cannot be saved to a USB flash drive
- 13Data cannot be saved to the machine
- 14Fabric puckers
- 15Stitches are skipped
- 16Where do I put the oil in my machine?
- 17"F05" appears on the LCD. What does it mean?
- 18"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 19The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 20How to find the security information (SSID and network key) for your home network
- 21Tips for getting better embroidery results
- 22How do I hoop the fabric in the embroidery frame?
- 23How do I adjust the sensitivity of the operation keys?
- 24How do I change the needle ?
- 25"Preventive maintenance is recommended." ppears on the LCD.
- 26Multiple data cannot be transferred to the machine at once
- 27How to obtain and input PIN of machine
- 28Introducing the Brother Artspira application
- 29How to set up the wireless network connection with the wizard on the machine
- 30"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 31When the thread became tangled under the bobbin winder seat
- 32"Lower the presser foot lever." message appears on the LCD. What does it mean?
- 33"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 34E92001 appears on the Artspira app screen.
- 35M5612301 appears on the Artspira app screen.
- 36The pattern transferred from the Artspira app does not appear on the screen of the machine
- 37[Embroidery machine users] How to retrieve the data transferred from Artspira
- 38Data cannot be transferred even though the machine number has been input. (M5622201)
- 39How to disconnect a machine from Artspira using the machine
- 40M6331001 appears on the Artspira app screen.
- 41M4341001 appears on the Artspira app screen.
- 42M3124301 appears on the Artspira app screen.
- 43How to update your machine software by downloading the update file directly to your machine using a wireless network
- 44"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 45"The SSID and Network Key are incorrect." message appears on the LCD. What does it mean?
- 46"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 47Bobbin thread breaks
- 48"F07" appears on the LCD. What does it mean?
- 49"F06" appears on the LCD. What does it mean?
- 50"F02" appears on the LCD. What does it mean?