FAQs & Troubleshooting
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172 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Fabric puckers
- 3Stitches are skipped
- 4Touch panel is malfunctioning.
- 5How do I attach or remove the embroidery frame ?
- 6The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 7Tips for sewing thick fabrics
- 8How do I adjust thread tension for embroidering?
- 9Combination of fabric, thread and needle
- 10How to adjust the thread tension
- 11The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 12How do I adjust the sensitivity of the operation keys?
- 13How do I thread the machine (Threading the upper thread)?
- 14How do I adjust thread tension for embroidering?
- 15How to use the 1/4 inch Piecing Foot. (Optional accessory : SA125 / F001N, SA185 / F057) [Video instructions]
- 16Where do I put the oil in my machine?
- 17Upper thread breaks.
- 18How do I pull up the bobbin thread?
- 19"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 20How to use the Narrow Zipper Foot. (Optional accessory : SA208/F079) [Video instructions]
- 21Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 22How to use the foot controller with the machine
- 23It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 24How do I hoop the fabric in the embroidery frame?
- 25How to use the Adjustable Binder Foot. (Optional accessory : SA198 / F071) [Video instructions]
- 26How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 27How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 28How to change the needle stop position
- 29How do I retrieve embroidery patterns saved in the machine's memory or a USB flash drive?
- 30How to use the memory function to save embroidery patterns
- 31The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 32Needle breaks.
- 33How do I remove or attach the presser foot holder?
- 34How to use the 5 Groove Pin Tuck Foot. (Optional accessory : SA194 / F069) [Video instructions]
- 35How do I set the bobbin?
- 36How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 37How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 38How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 39How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 40How do I clean the race?
- 41Embroidery
- 42"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 43E92001 appears on the Artspira app screen.
- 44The pattern transferred from the Artspira app does not appear on the screen of the machine
- 45Data cannot be transferred even though the machine number has been input. (M5622201)
- 46How to connect your machine and transfer data to Artspira
- 47How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 48Tips for sewing leathers or vinyl fabrics.
- 49How to use the Binding Buttonhole Foot 2. (Optional accessory : SA111 / F084) [Video instructions]
- 50A broken needle has fallen into the machine.