FAQs & Troubleshooting
![]() |
Popular |
237 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Stitches are skipped
- 3Fabric puckers
- 4How to embroider an appliqué pattern [Video instructions]
- 5Tips for sewing thick fabrics
- 6How do I hoop the fabric in the embroidery frame?
- 7Fabric does not feed through the machine.
- 8Combination of fabric, thread and needle
- 9How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 10Needle breaks.
- 11The handwheel feels sluggish when it is turned.
- 12Tips for sewing thin fabrics
- 13How to adjust the thread tension
- 14The App shows the message "No Supported Machines Found".
- 15How do I adjust thread tension for embroidering?
- 16How do I Play the Tutorial Video?
- 17How to use the sewing guide function.
- 18The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 19Upper thread breaks.
- 20The fabric feeds in the opposite direction.
- 21Basic procedure to sew stitches
- 22How do I Play the MPEG-4 (MP4) Videos?
- 23How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 24How do I pull up the bobbin thread?
- 25Using the embroidery needle plate cover
- 26How to use the Multi-purpose Screwdriver. [ Position “2” ]
- 27"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 28How do I save the embroidery patterns in the machine’s memory?
- 29How do I get a lens calibration sheet?
- 30The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 31About the threads and the bobbin case when embroidering
- 32How do I retrieve the embroidery pattern from the machine’s memory?
- 33The needle contacts the needle plate.
- 34How to use the Multi-purpose Screwdriver.
- 35Introducing Brother My Design Snap application
- 36"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 37Embroidery pattern does not sew out correctly.
- 38How do I adjust a stitch width or length?
- 39How to use the Couching foot. (Optional accessory : SA199 / F072, SA199V / F073) [Video instructions]
- 40How to use the Walking Foot. (Optional accessory : SA140 / F033N, SA107 / F034N, SA169 / F050N, SA188 / F062, SA132 / F016N) [Video instructions]
- 41How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 42How to Change Embroidering Order (My Connection) [Video]
- 43The App shows the message "The embroidery frame cannot be detected. Please try again to photo an image."
- 44Tutorial videos on how to use My Design Snap with the machine [Video instructions]
- 45The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 46How do I adjust the presser foot pressure?
- 47Cannot thread the needle.
- 48A broken needle has fallen into the machine.
- 49How to use the Needle Felting Foot. (Optional accessory : SA280/ NFAHS1) [Video instructions]
- 50How to use the Multi-purpose Screwdriver. [ Position “3” ]