FAQs & Troubleshooting
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101 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I wind the bobbin?
- 3Touch panel is malfunctioning.
- 4How do I remove or attach the Embroidery foot ?
- 5How do I adjust the sensitivity of the operation keys?
- 6How do I adjust thread tension for embroidering?
- 7How do I thread the machine (Threading the upper thread)?
- 8E92001 appears on the Artspira app screen.
- 9How do I hoop the fabric in the embroidery frame?
- 10How do I attach or remove the embroidery frame ?
- 11Embroidery
- 12It is difficult to remove the needle plate cover from the machine. (How do I remove the needle plate cover from the machine?)
- 13How do I restart embroidering if the thread breaks or the bobbin runs out of thread during embroidering?
- 14How do I set the bobbin?
- 15How to change the needle stop position
- 16The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 17The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 18Stitches are skipped
- 19M5613201 appears on the Artspira app screen.
- 20Data cannot be saved to a USB flash drive
- 21Tips for getting better embroidery results
- 22How do I change the needle ?
- 23I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 24M5622201 appears on the Artspira app screen.
- 25M4210001 appears on the Artspira app screen.
- 26Upper thread breaks.
- 27The pattern transferred from the Artspira app does not appear on the screen of the machine
- 28How to link accounts
- 29How to disconnect a machine from Artspira using the machine
- 30Introducing the Brother Artspira application
- 31M6331001 appears on the Artspira app screen.
- 32M4341001 appears on the Artspira app screen.
- 33"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 34"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 35"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?
- 36Where do I put the oil in my machine?
- 37How do I clean the race?
- 38M4345001 appears on the Artspira app screen.
- 39After selecting data, "Downloading" is displayed and the screen does not change to the next screen
- 40How to unsubscribe from Artspira
- 41M3124301 appears on the Artspira app screen.
- 42M2513631 appears on the Artspira app screen.
- 43M1332002 appears on the Artspira app screen.
- 44How to find the security information (SSID and network key) for your home network
- 45"F02" appears on the LCD. What does it mean?
- 46"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 47How do I attach or remove the Embroidery Unit?
- 48"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 49"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 50"The bobbin thread is almost empty." message appears on the LCD during embroidering and the machine has stopped. What does it mean?