FAQs & Troubleshooting
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162 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Stitches are skipped
- 3Fabric puckers
- 4Combination of fabric, thread and needle
- 5How to adjust the thread tension
- 6How to use the Dynamic Walking Foot. (Optional accessory : SA101 / F085 / F085AP) [Video instructions]
- 7Tips for sewing thin fabrics
- 8Tips for sewing thick fabrics
- 9How do I sew with the twin needle?
- 10There is no machine that can be transferred
- 11Machine does not start to sew.
- 12Needle breaks.
- 13Basic procedure to sew stitches
- 14How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 15How to use the Binding Buttonhole Foot 2. (Optional accessory : SA111 / F084) [Video instructions]
- 16The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 17"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 18The machine does not make stitches
- 19How do I adjust the sensitivity of the operation keys?
- 20How to use the Side Cutter. (Optional accessory : SA177 / F054) [Video instructions]
- 21How to use the Concealed Zipper Foot. (Optional accessory : SA128 / F004N) [Video instructions]
- 22M1332002 appears on the Artspira app screen.
- 23Data cannot be saved to the machine
- 24List of Error Messages for Artspira app (M#######/E#####)
- 25M4341001 appears on the Artspira app screen.
- 26How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 27How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 28How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 29How to use the Concealed Zipper Foot. (Optional accessory : SA102/F080) [Video instructions]
- 30Outline of viewing and functions for keys on the utility stitch screen and the decorative stitch screen
- 31How do I adjust a stitch width or length?
- 32How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 33How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]
- 34How to use the Clear-view Foot. (Optional accessory : SA145 / F023N, SA144 / F022N) [Video instructions]
- 35How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 36How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 37How to use the Picot Foot. (Optional accessory : SA164 / F039N, SA149 / F029N) [Video instructions]
- 38How to use the Quilting Foot. (Optional accessory : SA129 / F005N, SA187 / F061) [Video instructions]
- 39"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 40"The "Start/Stop" button does not operate with the foot controller attached. Remove the foot controller." appears on the LCD.
- 41M4345001 appears on the Artspira app screen.
- 42The pattern transferred from the Artspira app does not appear on the screen of the machine
- 43[Embroidery machine users] How to retrieve the data transferred from Artspira
- 44Data cannot be transferred even though the machine number has been input. (M5622201)
- 45M5541001 appears on the Artspira app screen.
- 46Tips for sewing leathers or vinyl fabrics.
- 47The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 48"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 49The bobbin thread cannot be pulled up.
- 50A broken needle has fallen into the machine.