FAQs & Troubleshooting
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168 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2Stitches are skipped
- 3How to adjust the thread tension
- 4Fabric puckers
- 5Combination of fabric, thread and needle
- 6Tips for sewing thick fabrics
- 7How do I adjust the sensitivity of the operation keys?
- 8Basic procedure to sew stitches
- 9How do I hoop the fabric in the embroidery frame?
- 10Tips for sewing thin fabrics
- 11Bobbin thread breaks
- 12How do I adjust thread tension for embroidering?
- 13How do I sew with the twin needle?
- 14How do I select or display patterns according to the embroidery frame size?
- 15Upper thread breaks.
- 16How do I edit the stitch stored in the machine with MY CUSTOM STITCH function?
- 17"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 18Machine does not start to sew.
- 19The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 20Needle breaks.
- 21How do I adjust a stitch width or length?
- 22How to use the Ruler Foot for Low Shank (Optional accessory : SA219 / F089 / F089AP) [Video instructions]
- 23How to use the Advanced Monogramming foot "N+" (Optional accessory : SA216 / F087 / F087AP) [Video instructions]
- 24How to use the Pin Tuck Foot. (Optional accessory : SA179 / F058, F059, SA162 / F037N) [Video instructions]
- 25Data cannot be saved to the machine
- 26[Embroidery machine users] How to retrieve the data transferred from Artspira
- 27The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 28How to use the Pearls and Sequins Foot. (Optional accessory : SA150 / F028N) [Video instructions]
- 29How to use the Cording Foot. (Optional accessory : SA110 / F013N, SA148 / F024N, SA157 / F019N, SA158 / F020N) [Video instructions]
- 30How to use the Roller Foot. (Optional accessory : SA190 / F066) [Video instructions]
- 31How to use the Spanish Hemstitch Attachment (Optional accessory : SA220 / F090 / F090AP) [Video instructions]
- 32The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 33How to use the Braiding Foot. (Optional accessory : SA141 / F021N) [Video instructions]
- 34How to use the Narrow Hemmer Foot. (Optional accessory : SA126 / F002N, SA127 / F003N) [Video instructions]
- 35How to use the Edge Joining Foot. (Optional accessory : SA184 / F056) [Video instructions]
- 36How to use the Adjustable Zipper and Piping Foot. (Optional accessory : SA161 / F036N) [Video instructions]
- 37How do I clean the race?
- 38Data cannot be saved to a USB flash drive
- 39How to use the Gathering Foot. (Optional accessory : SA120 / F012N) [Video instructions]
- 40How to use the Stitch Guide Foot. (Optional accessory : SA160 / F035N) [Video instructions]
- 41How to use the Blind Stitch Foot. (Optional accessory : SA133 / F017N, SA134 / F018N) [Video instructions]
- 42Where do I put the oil in my machine?
- 43The pattern transferred from the Artspira app does not appear on the screen of the machine
- 44How do I sew hook-and-loop fasteners(hook-and-loop tapes)?
- 45"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 46"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 47How to use the Ruffler Foot. (Optional accessory : SA565/ F078) [Video instructions]
- 48How do I edit a single letter in the embroidery pattern?
- 49Incorrect thread tension
- 50How to use the Open Toe Foot. (Optional accessory : SA186 / F060, SA146 / F026N, SA147 / F027N) [Video instructions]