FAQs & Troubleshooting
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54 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I adjust thread tension for embroidering?
- 3How do I hoop the fabric in the embroidery frame?
- 4How do I select or display patterns according to the embroidery frame size?
- 5How do I wind the bobbin?
- 6How do I thread the machine (Threading the upper thread)?
- 7How do I retrieve the patterns from the machine’s memory?
- 8"Preventive maintenance is recommended" appears on the LCD.
- 9Fabric puckers
- 10Stitches are skipped
- 11How do I save the embroidery patterns in the machine’s memory?
- 12How do I enter a line feed in the embroidery pattern?
- 13How do I change the font type in the embroidery pattern?
- 14Where do I put the oil in my machine?
- 15"A malfunction occurred. Turn the machine off, then on again." message appears on the LCD. What does it mean?
- 16How do I clean the race?
- 17Bobbin thread breaks
- 18How do I remove or attach the Embroidery foot ?
- 19How do I set the bobbin ?
- 20"This USB media cannot be used." message appears on the LCD. What does it mean?
- 21"USB media is not loaded. Load USB media." message appears on the LCD. What does it mean?
- 22Needle breaks.
- 23How do I edit a single letter in the embroidery pattern?
- 24"Pattern extends to the outside of embroidery frame." message appears on the LCD. What does it mean?
- 25How do I attach or remove the embroidery frame ?
- 26"Lower the presser foot lever." message appears on the LCD. What does it mean and how do I clear it?
- 27"USB media error" message appears on the LCD. What does it mean?
- 28"The USB media was changed. Do not change the USB media while it is being read." message appears on the LCD. What does it mean?
- 29"The bobbin thread is almost empty." message appears on the LCD. What does it mean?
- 30"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 31"Check and rethread the upper thread." message appears on the LCD. What does it mean?
- 32"The safety device has been activated. Is the thread tangled? Is the needle bent?" message appears on the LCD. What does it mean and how do I clear it?
- 33Embroidery
- 34Upper thread breaks.
- 35"F**" appears on the LCD. What does it mean?
- 36"There is a pattern included that cannot be saved to USB media. Save the pattern in the machine's memory." message appears on the LCD. What does it mean?
- 37"Selected pattern field extends to the outside of the embroidery frame." message appears on the LCD. What does it mean?
- 38"Pattern extends to the outside of embroidery frame. Add no additional characters." message appears on the LCD. What does it mean?
- 39"Cannot change the font since some letters are not included to the selected font." message appears on the LCD. What does it mean?
- 40When the thread became tangled under the bobbin winder seat
- 41How do I remove or attach the presser foot ?
- 42"Cannot recognize the data for the selected pattern. The data may be corrupted." message appears on the LCD. What does it mean and how do I clear it?
- 43"Not enough available memory to save the pattern. Delete another pattern?" message appears on the LCD. What does it mean?
- 44"The bobbin winder safety device has activated. Is the thread tangled?" message appears on the LCD. What does it mean?
- 45"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 46"This pattern cannot be used." message appears on the LCD. What does it mean?
- 47"Cannot recognize the data for the selected pattern. The data may be corrupted. Please turn off the power and turn on again." message appears on the LCD. What does it mean?
- 48How do I adjust the sensitivity of the operation keys?
- 49"Not enough available memory to save." message appears on the LCD. What does it mean?
- 50"Pattern extends to the outside of embroidery frame. This function cannot be used at this time." message appears on the LCD. What does it mean?