FAQs & Troubleshooting
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102 Results
- 1Tutorial videos on how to use the machine [Video instructions]
- 2How do I hoop the fabric in the embroidery frame?
- 3How do I select or display patterns according to the embroidery frame size?
- 4The embroidery design cannot be imported to the design page on PE-DESIGN 11 from the embroidery machine via the wireless network.
- 5The embroidery design data cannot be transferred from PE-DESIGN 11 to the embroidery machine via the wireless network.
- 6How do I adjust the sensitivity of the operation keys?
- 7How do I adjust thread tension for embroidering?
- 8The wireless network connection cannot be set up between the embroidery machine and the computer with PE-DESIGN 11.
- 9How do I clean the race?
- 10[Embroidery machine users] How to retrieve the data transferred from Artspira
- 11Data cannot be saved to a USB flash drive
- 12Data cannot be saved to the machine
- 13The pattern transferred from the Artspira app does not appear on the screen of the machine
- 14"The wireless security information (Authentication method, Encryption method, Network Key) is incorrect." message appears on the LCD. What does it mean?
- 15How do I edit a single letter in the embroidery pattern?
- 16"Preventive maintenance is recommended." ppears on the LCD.
- 17Data cannot be transferred even though the machine number has been input. (M5622201)
- 18How do I enter a line feed in the embroidery pattern?
- 19How do I change the font type in the embroidery pattern?
- 20How to connect your machine and transfer data to Artspira
- 21M5541001 appears on the Artspira app screen.
- 22Fabric puckers
- 23Stitches are skipped
- 24How do I save the embroidery patterns in the machine’s memory?
- 25How do I wind the bobbin?
- 26"Data volume is too large for this pattern." message appears on the LCD. What does it mean?
- 27How to link accounts
- 28What should I do if my machine fails to connect to the wireless network and the connection becomes unstable?
- 29Bobbin thread breaks
- 30When the thread became tangled under the bobbin winder seat
- 31I cannot view the Cutting and Embroidery Designs using the [AR function]. (AndroidTM Device only)
- 32How to obtain and input PIN of machine
- 33Introducing the Brother Artspira application
- 34M5622201 appears on the Artspira app screen.
- 35"The wireless setting is not activated." message appears on the LCD. What does it mean?
- 36"The authentication and encryption methods used by the selected wireless LAN access point/router are not supported by your machine." message appears on the LCD. What does it mean?
- 37Where do I put the oil in my machine?
- 38"The carriage of the embroidery unit will move. Keep your hands etc. away from the carriage." message appears on the LCD. What does it mean?
- 39How to change the displayed language
- 40Needle breaks.
- 41How do I set the bobbin ?
- 42"Cannot change the configuration of the characters." message appears on the LCD. What does it mean?
- 43M6331001 appears on the Artspira app screen.
- 44M1332002 appears on the Artspira app screen.
- 45"The wireless LAN access point/router cannot be detected. " message appears on the LCD. What does it mean?
- 46Upper thread breaks.
- 47How do I retrieve the patterns from the machine’s memory?
- 48"Not enough available memory to save." message appears on the LCD. What does it mean?
- 49How do I remove or attach the Embroidery foot ?
- 50How do I thread the machine (Threading the upper thread)?