FAQs & Troubleshooting
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71 Results
- 1How to set up the cap frame. [Video instructions]
- 2Why is the outline sewing off the pattern?
- 3There is looseness in the mounting jig when the fabric is placed in the cap frame/cylinder frame.
- 4"USB read error." message appearing on the LCD. What does it mean and how do I clear it?
- 5How do I thread my machine (Threading the upper thread). [Video instructions]
- 6Fabric and Thread
- 7"Preventive maintenance is recommended" appears on the LCD.
- 8How do I thread the needle. [Video instructions]
- 9How to assemble the Dedicated Stand. (Optional accessory : PRNSTD) [Video instructions]
- 10Why won't the tension set on my sewing machine?
- 11How to set up the cap frame driver. [Video instructions]
- 12Why cannot the needle threader be used?
- 13Why won't the machine pick up the bobbin thread?
- 14"Check if lower thread is broken." message appearing on the LCD. What does it mean and how do I clear it?
- 15"Inappropriate needle stop position." message appearing on the LCD. What does it mean and how do I clear it?
- 16Why does my thread keep jamming?
- 17When I create an embroidery pattern design on PE-DESIGN(PE-DESIGN, PE-DESIGN Lite, or PED-Basic), what Design Page Size is my sewing machine?
- 18"This pattern contains too much data to be stored." message appearing on the LCD. What does it mean and how do I clear it?
- 19"Embroidery card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 20"CompactFlash card read error." message appearing on the LCD. What does it mean and how do I clear it?
- 21"Can not use this card." message appearing on the LCD. What does it mean and how do I clear it?
- 22"Wiper error." message appearing on the LCD. What does it mean and how do I clear it?
- 23"Check if thread is broken." message appearing on the LCD. What does it mean and how do I clear it?
- 24"Needle bar case home position error." message appearing on the LCD. What does it mean and how do I clear it?
- 25"Needle case motor has been locked." message appearing on the LCD. What does it mean and how do I clear it?
- 26Why does the upper thread keep breaking?
- 27Why does the needle keep breaking?
- 28When thread got tangled
- 29Recommendation accessories
- 30Fabric/stabilizer compatibility chart
- 31"Too many colors." message appearing on the LCD. What does it mean and how do I clear it?
- 32"Pattern is too large." message appearing on the LCD. What does it mean and how do I clear it?
- 33"Cannot format." message appearing on the LCD. What does it mean and how do I clear it?
- 34"Floppy disk read error." message appearing on the LCD. What does it mean and how do I clear it?
- 35"No disk inserted or this disk may be defective." message appearing on the LCD. What does it mean and how do I clear it?
- 36"Picker error." message appearing on the LCD. What does it mean and how do I clear it?
- 37"Needle threader error." message appearing on the LCD. What does it mean and how do I clear it?
- 38"Stop while needle bar case transferring." message appearing on the LCD. What does it mean and how do I clear it?
- 39"Needle bar case position error." message appearing on the LCD. What does it mean and how do I clear it?
- 40Stabilizers (Backing)
- 41"Impossible to reserve this needle." message appearing on the LCD. What does it mean and how do I clear it?
- 42"The thread number is invalid." message appearing on the LCD. What does it mean and how do I clear it?
- 43"Impossible to set the start & the end points." message appearing on the LCD. What does it mean and how do I clear it?
- 44"This file cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 45"The selected embroidery pattern exceeds size of the frame." message appearing on the LCD. What does it mean and how do I clear it?
- 46"There is no embroidery card in card slot. Insert an embroidery card." message appearing on the LCD. What does it mean and how do I clear it?
- 47"This embroidery card cannot be used." message appearing on the LCD. What does it mean and how do I clear it?
- 48"CompactFlash Card erase error." message appearing on the LCD. What does it mean and how do I clear it?
- 49"Floppy disk erase error." message appearing on the LCD. What does it mean and how do I clear it?
- 50"Can not use this disk." message appearing on the LCD. What does it mean and how do I clear it?