FAQs & Troubleshooting
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115 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2Why does my machine display "Low Battery!" when I press the print key?
- 3Which brands of Ni-MH rechargeable batteries do you recommend?
- 4Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 5Where can I find my Brother printer's serial number?
- 6I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 7How do I set tape margins and what features are they?
- 8When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9Is data created in other applications compatible with P-touch Editor 5.0 for Mac?
- 10I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 11I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 12When I press the print key, the power turns off.
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14Where can I download the latest P-touch Editor for Mac?
- 15P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 16How do I change the character size?
- 17My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 18My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 19The fabric tape became detached after washing.
- 20Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 21How do I print multiple lines and how many lines can I print?
- 22How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 23Why do stripes appear on my label?
- 24The tape does not cut well.
- 25The top and base layers of the laminated tape are misaligned.
- 26How do I print vertical text? (P-touch Editor 5.x for Windows)
- 27How do I make a label with a barcode?
- 28I cannot save a file downloaded from the Brother support website (For Windows)
- 29How do I change the label length?
- 30How do I type an uppercase letter?
- 31How do I adjust a label length?
- 32I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 33How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 34The tape got jammed or stuck in the printer.
- 35How do I uninstall the printer driver?
- 36How to delete the registry information and files related to the printer driver
- 37How to identify your Operating System (OS) for Windows or Mac
- 38How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 39Can my printer use TZ/TZe tapes?
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41How to open the Devices and Printers window
- 42How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 43"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 44Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 45The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 46What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 47How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 48How do I print vertically?
- 49How do I clear the display?
- 50How do I type symbols?
