FAQs & Troubleshooting
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43 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I change the number of times my Brother machine rings before it answers?
- 3I have an external telephone answering device on the same line as my FAX and have the answer mode on my FAX set for TAD mode. How do I know if an incoming call is a telephone (voice) call or a fax?
- 4How does the "FAX/TEL" Mode work?
- 5How to clear "PRINTHEAD OVERHEATED WAIT TO COOL" Error?
- 6Program my Brother machine to call my pager when I receive a fax.
- 7How do I print the received faxes that are stored in memory? (Fax Storage)
- 8What does "NG" on the Transmission Verification Report mean?
- 9Can I confirm that the FAX was sent correctly?
- 10How can I clear the "PAPER JAM" error message?
- 11How do I clear the message "Check Paper" from the display?
- 12My FAX/MFC will not Dial. Why?
- 13Receive faxes when the Brother machine is in Manual Mode.
- 14Can I connect my External Answering Device in another room and still receive faxes?
- 15What does the pseudo-ring (double ring) indicate in the F/T Mode?
- 16Can I print from and scan to iPhone, iPod touch and iPad?
- 17I am experiencing problems sending a fax, what can I do?
- 18My machine is displaying the WRONG OPERATION error.
- 19Can I use voice mail service on the same line as my Brother machine?
- 20My Brother machine has no power.
- 21How do I connect an External Telephone?
- 22What is Distinctive Ring and how do I program it?
- 23Can I reduce the size of a received fax on this machine?
- 24How do I replace the ribbon? (Ribbon Empty -Reset or Replace)
- 25How do I program the date and time?
- 26Send the same fax to multiple numbers at once. (Broadcasting)
- 27Set up an answering machine (TAD) to work on the same line as the fax.
- 28I have an external telephone answering device (TAD) connected to my FAX, have the answer mode set for TAD and the Ring Delay set to zero. Why does my answering machine still pick up when receiving a fax call?
- 29Can I print a report that will show a listing of faxes I sent and received?
- 30How do I improve the copy or fax quality?
- 31When scanning a document to be copied or faxed, the LCD shows "OUT OF MEMORY". What should I do?
- 32Vertical streaks appear in my copies.
- 33Can I print from or scan to Android™ Smartphone?
- 34"UNABLE TO..." or "MEMORY DISABLED" message appearing on the LCD. What does it mean and how do I clear it?
- 35How do I know which receive mode to select?
- 36Why can't I copy or send? All the keys just beep 3 times.
- 37I have my FAX machine set in the FAX/TEL (F/T) answer mode. What happens if I do not answer the telephone and it's a non fax call?
- 38I have a telephone answering device (TAD) on the same line as my FAX. Is necessary to record a 5 second pause before my outgoing message begins?
- 39What does it mean if the fax machine rings its pseudo-ring/ double-ring (F/T RING TIME) and there is not a voice call?
- 40I am experiencing problems receiving faxes. What can I do?
- 41When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 42Why are my sent faxes always received with a black vertical line down the page?
- 43Do I need a telephone line to send and receive faxes with my Brother machine?