FAQs & Troubleshooting
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120 Results
- 108/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 206/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 306/01/2023Delete print jobs from the print queue.
- 405/16/2023I cannot print from my computer via USB.
- 503/27/2023Change the printer driver settings (Windows/macOS)
- 602/15/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 712/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 812/13/2022How to identify your Operating System (OS).
- 911/16/2022Paper size settings are unavailable when I print from OpenOffice (Linux)
- 1011/07/2022Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 1110/31/2022I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 1208/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 1307/20/2022Uninstall the drivers. (Mac OS X 10.5)
- 1405/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 1504/20/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 1604/01/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 1703/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 1811/10/2021Open the Control Panel (For Windows)
- 1910/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 2007/16/2020Cannot print after a Windows 10 update (June 2020)
- 2107/06/2020What driver package format is supported by my Linux distribution?
- 2212/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 2312/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 2411/27/2019Print command (LPR) (Linux)
- 2511/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 2611/15/2019Print command (cupswrapper) (Linux)
- 2710/29/2019Pre-Required Procedures (Linux)
- 2810/29/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 2910/29/2019Large characters are printed incorrectly. (Linux)
- 3010/29/2019When printing with monochrome laser printer, the print position shifts. (Linux)
- 3110/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 3210/23/2019To install the printer driver easily using a tool. (Linux)
- 3306/14/2019Windows 10 Support Information
- 3406/12/2019Uninstall printer drivers (Linux)
- 3501/29/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 3601/29/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 3701/28/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 3801/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 3901/24/2019All print jobs are aborted and nothing is printed. (Linux)
- 4001/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 4101/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 4201/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 4310/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4403/25/2016What is the difference between the toner cartridge and the drum unit?
- 4503/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 4603/25/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 4703/25/2016Can I print from or scan to Android™ Smartphone?
- 4803/25/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 4903/24/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 5003/23/2016What can happen if the wrong paper is used in your machine.