FAQs & Troubleshooting
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122 Results
- 1Delete print jobs from the print queue.
- 2Functions supported in the Windows 7 built-in drivers
- 3In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 4What is Distinctive Ring and how do I program it?
- 5Why doesn't the machine answer when receiving a call?
- 6What can happen if the wrong paper is used in your machine.
- 7I cannot install Brother drivers on Debian 10 or later (Linux)
- 8Can I print from or scan to Android™ Smartphone?
- 9I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10Store One Touch and Speed Dial numbers on my Brother machine for easy dialing.
- 11Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 12The machine does not print anything.
- 13What does "NG" or "ERROR" on the Transmission Verification Report mean?
- 14Can I use non-Brother or third party supplies with the Brother machine?
- 15What does "COMM.ERROR" on the LCD display mean?
- 16What driver package format is supported by my Linux distribution?
- 17Pre-Required Procedures (Linux)
- 18Windows 10 Support Information
- 19The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 20Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21Verify if the Brother machine has a dial tone
- 22Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 23Large characters are printed incorrectly. (Linux)
- 24I can receive a fax, but cannot receive a telephone call.
- 25How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 26Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 27Paper size settings are unavailable when I print from OpenOffice (Linux)
- 28The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 29I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 30Open the Control Panel (For Windows)
- 31How to identify your Operating System (OS).
- 32I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 33Change or delete an existing One Touch or Speed Dial number.
- 34Do I need a telephone line to send and receive faxes with my Brother machine?
- 35Change the printer driver settings (Windows/macOS)
- 36The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 37The paper is skewed when it's printed.
- 38Why doesn't my Brother machine have a dial tone?
- 39I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 40Uninstall the drivers. (Mac OS X 10.5)
- 41How do I clear the message "MFC is Busy" or "Connect Failure"?
- 42I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 43When receiving a 1 page fax, why does the fax print on 2 pages or a blank sheet ejects afterwards?
- 44Can I confirm that the FAX was sent correctly?
- 45Can I reduce the size of a received fax on this machine?
- 46What does "MACHINE ERROR XX" mean?
- 47Replace the drum unit.
- 48I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 49Can I buy any MICR toner?
- 50I cannot install the driver when using the Driver Install Tool. (Linux)