FAQs & Troubleshooting
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166 Results
- 1How do I clear Machine Error 46?
- 2When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 3Can I use voice mail on the same line as my Brother machine?
- 4Functions supported in the Windows 7 built-in drivers
- 5Delete print jobs from the print queue.
- 6Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 7The printer status is Offline or Paused.
- 8Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10Can I remotely access my Brother machine to listen to my voice messages and forward my faxes to another machine?
- 11ControlCenter3 displays a blank screen at startup (Windows)
- 12I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 13Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 14The edge of glossy paper is smudged.
- 15Can I print from and scan to iPhone, iPod touch and iPad?
- 16The LCD displays an error code (number). What does it mean?
- 17How do I print on an envelope?
- 18How do I make a copy on my Brother machine?
- 19Paper size settings are unavailable when I print from OpenOffice (Linux)
- 20Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 21Where is the USB port on the machine? I can't find it on the back of the unit.
- 22Can I print a report that will show a listing of faxes I sent and received?
- 23I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 24Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 25Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 26I'm using Windows 2000 and Windows XP. I want to use a name from my address book to send a FAX. The address book is stored on a network share and when I try to access the address book I can not open it.
- 27I cannot print from my computer via USB.
- 28How can I re-install the drivers?
- 29How to identify your Operating System (OS).
- 30Why does the LCD on my machine say 'INK EMPTY' when there is still Ink remaining?
- 31One or more of my colors are not printing (blank). What can I do?
- 32When I print, the pages are smudged with ink. What should I do?
- 33When I connect the Brother machine to a USB hub, it doesn't work correctly.
- 34How do I replace the Ink Cartridge?
- 35Can I confirm that the FAX was sent correctly?
- 36Can I reduce the size of a received fax on this machine?
- 37I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 38When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 39Why can't I print when an ink cartridge is empty?
- 40I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 41Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 42All print jobs are aborted and nothing is printed. (Linux)
- 43I am unable to print from a client PC to a printer on a print server. (Linux)
- 44How do I know which receive mode to select?
- 45When receiving a single page fax, why does the fax print on two pages or a blank sheet ejects afterwards?
- 46What is the "Station ID" and how do I set it?
- 47Send a fax using PC-FAX with LPD/LPRng (Linux)
- 48Pre-Required Procedures (Linux)
- 49I replaced my ink cartridge but the LCD is still displaying "Near Empty".
- 50In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?