FAQs & Troubleshooting
Latest |
50 Results
- 108/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 306/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 402/28/2024Uninstall the drivers. (macOS 13 or greater)
- 502/15/2024Uninstall the drivers. (macOS 10.14 - macOS 12)
- 609/05/2023When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 709/05/2023(Video) Calibrate Your Brother Machine
- 812/13/2022How to identify your Operating System (OS).
- 908/22/2022Configure the Scan to Email Feature (Linux)
- 1007/28/2022Update the Driver or Firmware for your Brother machine
- 1106/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 1204/20/2022Uninstall the Brother Software and Drivers (Windows)
- 1304/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 1403/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 1511/10/2021Open the Control Panel (For Windows)
- 1610/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 1707/29/2021I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 1807/06/2020Change the brscan5 scan settings using XSane (Linux)
- 1907/06/2020Scan using XSane or GIMP (Linux)
- 2007/06/2020Important points for specifying the scan area (Linux)
- 2107/06/2020What driver package format is supported by my Linux distribution?
- 2207/02/2020Scanning and Other Problems
- 2307/02/2020Clean the Scanner and Rollers
- 2407/02/2020Document Jam
- 2507/02/2020Error and Maintenance Indications
- 2604/06/2020Delete a network scanner entry. (Linux)
- 2703/11/2020Check the Serial Number
- 2802/07/2020Load Non-standard Size Document
- 2912/25/2019Calibrate Your Brother Machine
- 3012/25/2019Reset Your Brother Machine
- 3112/19/2019(Video) Clean the Scanner and Rollers
- 3212/04/2019Use the Output Guide
- 3312/04/2019Install your Brother machine's software from Full Driver Package. (Windows)
- 3412/04/2019Change the General Settings Using Remote Setup
- 3512/04/2019Set Up the Brother Machine Using Remote Setup (Mac)
- 3612/04/2019Set Up the Brother Machine Using Remote Setup (Windows)
- 3712/04/2019Load a Plastic Card
- 3812/04/2019Load Standard Size Document
- 3912/04/2019Scan a document longer than 37.5 cm (14.76 inches).
- 4012/04/2019Check the firmware version.
- 4112/04/2019Load Documents
- 4212/04/2019Acceptable Documents
- 4303/21/2019What is Remote Setup?
- 4401/29/2019Command List of brscan. (Linux)
- 4501/29/2019Uninstall the scanner driver. (Linux)
- 4601/29/2019Uninstall Scan-key-tool. (Linux)
- 4710/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 4810/15/2018I do not have or lost the black and white calibration sheet.
- 4903/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 5003/04/2016Printing/ Scanning with a mobile device