FAQs & Troubleshooting
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48 Results
- 1Load a Plastic Card
- 2I cannot save a file downloaded from the Brother support website (For Windows)
- 3When I set the Document Size setting to "Auto", the scanned image is missing, or areas are missing in the scanned data.
- 4How to identify your Operating System (OS).
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Document Jam
- 8Load Standard Size Document
- 9Scanning and Other Problems
- 10Acceptable Documents
- 11Reset Your Brother Machine
- 12(Video) Calibrate Your Brother Machine
- 13(Video) Clean the Scanner and Rollers
- 14What is Remote Setup?
- 15Load Non-standard Size Document
- 16Load Documents
- 17Download a file from the "Downloads" section and save it to Windows 8 computer.
- 18Calibrate Your Brother Machine
- 19Check the Serial Number
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21What driver package format is supported by my Linux distribution?
- 22Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 23Change the General Settings Using Remote Setup
- 24Scan a document longer than 37.5 cm (14.76 inches).
- 25I do not have or lost the black and white calibration sheet.
- 26Error and Maintenance Indications
- 27Change the brscan5 scan settings using XSane (Linux)
- 28Delete a network scanner entry. (Linux)
- 29Update the Driver or Firmware for your Brother machine
- 30Uninstall the Brother Software and Drivers (Windows)
- 31I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 32Important points for specifying the scan area (Linux)
- 33Install your Brother machine's software from Full Driver Package. (Windows)
- 34Set Up the Brother Machine Using Remote Setup (Mac)
- 35Set Up the Brother Machine Using Remote Setup (Windows)
- 36Clean the Scanner and Rollers
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38Configure the Scan to Email Feature (Linux)
- 39Where can I download Brother iPrint&Scan application for Mac?
- 40Open the Control Panel (For Windows)
- 41Printing/ Scanning with a mobile device
- 42Uninstall the drivers. (macOS 13 or greater)
- 43Scan using XSane or GIMP (Linux)
- 44Command List of brscan. (Linux)
- 45Uninstall the scanner driver. (Linux)
- 46Uninstall Scan-key-tool. (Linux)
- 47Check the firmware version.
- 48Uninstall the drivers. (macOS 10.14 - macOS 12)