FAQs & Troubleshooting
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178 Results
- 1(Video) Load A4/Letter papers
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3Refill Ink
- 4Install the Brother iPrint&Scan application (for mobile device)
- 5Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 6What is Brother iPrint&Scan?
- 7I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 8How to identify your Operating System (OS).
- 9Check the Print Quality
- 10Cannot Print XX or Print Unable XX
- 11Printer Jam or Paper Jam
- 12I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14Brother iPrint&Scan cannot find my Brother machine (macOS)
- 15(Video) Fill the ink tanks
- 16Access Web Based Management
- 17I cannot print on a wireless (Wi-Fi) network (Windows)
- 18Other Problems
- 19(Video) How to Email Print
- 20(Video) Set up your Brother machine
- 21Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 22Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 23Add your Brother machine with AirPrint (macOS)
- 24Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 25Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 26Paper is Jammed in the Machine when using the Standard Paper Tray (Paper Jam)
- 27The printer status is Offline or Paused.
- 28Change the Print Options to Improve Your Print Results
- 29One or more of my colors are not printing (blank).
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Clean the Print Head from Your Brother Machine
- 32What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 33I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 34Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 35What driver package format is supported by my Linux distribution?
- 36Check ink level, then press [OK]
- 37Print a web page from iPrint&Scan when using an Android™ mobile device.
- 38My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 39(Video) Load Envelopes
- 40Load Paper in the Manual Feed Slot
- 41Out of Memory
- 42Ink Low
- 43Cover is Open
- 44I cannot install Brother drivers on Debian 10 or later (Linux)
- 45Sleep
- 46Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 47I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 48Check the Print Alignment from Your Brother Machine
- 49Reduce Printing Noise
- 50Low Temperature