FAQs & Troubleshooting
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172 Results
- 1(Video) Load A4/Letter papers
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 4Other Problems
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6(Video) Fill the ink tanks
- 7The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 8I cannot print on a wireless (Wi-Fi) network (Windows)
- 9How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 10Install the Brother iPrint&Scan application (for mobile device)
- 11(Video) Load Envelopes
- 12What is Brother iPrint&Scan?
- 13Printer Jam or Paper Jam
- 14Reset Your Machine
- 15Check the Print Quality
- 16Error and Maintenance LED Indications
- 17(Video) Set up your Brother machine
- 18I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 19(Video) Change the Copy Shortcut button settings
- 20Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 21How to identify your Operating System (OS).
- 22My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 23I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 24Check the ink level and then press [Stop]
- 25I cannot save a file downloaded from the Brother support website (For Windows)
- 26Protect your Brother machine against unauthorised access over the network
- 27Open the Control Panel (For Windows)
- 28Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 29Load Paper in the Manual Feed Slot
- 30Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 31The printer status is Offline or Paused.
- 32I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 33Where can I download Brother iPrint&Scan application for Mac?
- 34I want to print using CUPS while keeping SELinux enabled. (Linux)
- 35Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 36Set up your Brother machine on a wireless network (Windows/macOS)
- 37Print the Network Configuration Report
- 38I want to connect my Brother machine to a wireless network using WPS (Wi-Fi Protected Setup™)
- 39Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 40The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 41I cannot select my machine to print my files even if I install the Full Software Package (Mac)
- 42Cannot print after a Windows 10 update (June 2020)
- 43Command List of brscan. (Linux)
- 44Change the Print Options to Improve Your Print Results
- 45Access Web Based Management
- 46My Brother machine could not be found over the network when I installed drivers on my computer.
- 47Delete print jobs from the print queue.
- 48(Video) Copy an ID Card
- 49(Video) When I print photos, the color quality is not good.
- 50Paper Size Mismatch / Wrong paper size