FAQs & Troubleshooting
Latest |
180 Results
- 106/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 205/22/2024(Video) The Wi-Fi LED light does not flash when I press and hold the Wi-Fi button.
- 305/22/2024(Video) When I print photos, the color quality is not good.
- 403/01/2024Print the Network Configuration Report
- 503/01/2024Configure Network Settings Using the Control Panel
- 603/01/2024Other Problems
- 703/01/2024Change the Print Options to Improve Your Print Results
- 803/01/2024Check the Print Alignment from Your Brother Machine
- 903/01/2024Check the Print Quality
- 1003/01/2024Clean the Base Pad
- 1103/01/2024Load Documents on the Scanner Glass
- 1203/01/2024Scan to an Editable Text File Using OCR
- 1303/01/2024Set the Machine to Power Off Automatically
- 1403/01/2024Copy an ID Card
- 1503/01/2024Reduce Printing Noise
- 1603/01/2024Print the WLAN Report
- 1703/01/2024Load Paper in the Manual Feed Slot
- 1803/01/2024Clean the Paper Pick-up Rollers
- 1903/01/2024Clean the Print Head from Your Brother Machine
- 2003/01/2024Clean the Paper Feed Rollers
- 2103/01/2024Reset Your Machine
- 2203/01/2024Set the Date and Time
- 2303/01/2024Clean the Scanner
- 2403/01/2024Reset the Network Settings to Factory Settings
- 2503/01/2024Paper is Jammed Inside the Machine
- 2602/28/2024Uninstall the drivers. (macOS 13 or greater)
- 2702/15/2024Uninstall the ICA driver (macOS 10.13 - macOS 12).
- 2802/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 2901/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 3001/10/2024What is the default password for my Brother machine?
- 3101/04/2024(Video) How to Email Print
- 3201/04/2024Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 3301/04/2024(Video) Change the Copy Shortcut button settings
- 3401/04/2024Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 3501/04/2024Install the Brother iPrint&Scan application (for mobile device)
- 3601/04/2024(Video) Set up your Brother machine
- 3701/04/2024(Video) Load A4/Letter papers
- 3801/04/2024(Video) Fill the ink tanks
- 3901/04/2024(Video) Load Envelopes
- 4001/04/2024(Video) Copy an ID Card
- 4109/22/2023I cannot scan via network.
- 4208/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 4308/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 4406/27/2023I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 4506/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 4606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 4706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 4806/01/2023Delete print jobs from the print queue.
- 4905/24/2023I cannot print on a wireless (Wi-Fi) network (Mac)
- 5005/16/2023I cannot print from my computer via USB.