FAQs & Troubleshooting
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132 Results
- 1Printer Jam or Paper Jam
- 2Refill Ink
- 3Error and Maintenance LED Indications
- 4Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 5Check the ink level and then press [Stop]
- 6Paper is Jammed Inside the Machine
- 7Print Unable XX
- 8Reset Your Machine
- 9(Video) Load A4/Letter papers
- 10Clean the Print Head from Your Brother Machine
- 11How to identify your Operating System (OS).
- 12Other Problems
- 13Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 14One or more of my colors are not printing (blank).
- 15The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 16Check the Print Quality
- 17I cannot save a file downloaded from the Brother support website (For Windows)
- 18Load Paper in the Manual Feed Slot
- 19Paper Size Mismatch / Wrong paper size
- 20I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 21The printer status is Offline or Paused.
- 22Improve poor print quality.
- 23(Video) Fill the ink tanks
- 24No Paper / No Paper Fed
- 25(Video) Set up your Brother machine
- 26(Video) Load Envelopes
- 27Why do the color ink tanks run out of ink even though I never or rarely print in color?
- 28I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 29Brother iPrint&Scan cannot find my Brother machine (macOS)
- 30"Offline" appears on the Status Monitor. (Windows)
- 31I cannot install Brother drivers on Debian 10 or later (Linux)
- 32Change the Print Options to Improve Your Print Results
- 33Check the Print Alignment from Your Brother Machine
- 34(Video) Change the Copy Shortcut button settings
- 35Load Documents on the Scanner Glass
- 36Delete print jobs from the print queue.
- 37I cannot find some option in the Printing preferences. (For Windows)
- 38Out of Memory
- 39What driver package format is supported by my Linux distribution?
- 40Copy an ID Card
- 41What is the recommended paper?
- 42Clean the Paper Pick-up Rollers
- 43My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 44(Video) When I print photos, the color quality is not good.
- 45I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 46Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 47Unable to Scan
- 48Change the printer driver settings (Windows)
- 49I cannot print from my computer via USB.
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.