FAQs & Troubleshooting
Latest |
251 Results
- 5104/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 5204/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5304/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 5403/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 5503/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 5603/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 5703/10/2022Drum !
- 5812/14/2021Print both sides of paper or a booklet automatically
- 5911/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 6011/10/2021Open the Control Panel (For Windows)
- 6110/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6210/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6309/30/2021I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 6405/18/2021Scan a document using Brother iPrint&Scan. (macOS only)
- 6503/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6603/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6701/27/2021Adjust color settings by using the custom setting in the printer driver
- 6812/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6912/24/2020Printing/ Scanning with the Cloud
- 7012/24/2020Printing/ Scanning with a mobile device
- 7112/24/2020Set the Brother machine to prevent public access to certain features
- 7210/15/2020Install PaperPort™ 12SE onto Windows 10.
- 7309/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 7407/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 7507/16/2020Cannot print after a Windows 10 update (June 2020)
- 7607/06/2020Scan using XSane or GIMP (Linux)
- 7707/06/2020Important points for specifying the scan area (Linux)
- 7807/06/2020What driver package format is supported by my Linux distribution?
- 7906/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 8005/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 8104/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 8204/06/2020Delete a network scanner entry. (Linux)
- 8301/06/2020When I print images, the quality is not good (Linux)
- 8412/25/2019Protect your Brother machine against unauthorised access over the network
- 8512/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 8612/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8712/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8811/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8910/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 9010/30/2019Scan from the Brother iPrint&Scan application using Windows Phone.
- 9110/30/2019Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9210/29/2019Large characters are printed incorrectly. (Linux)
- 9310/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 9410/23/2019To install the printer driver easily using a tool. (Linux)
- 9507/23/2019Colored streaks or bands down the page
- 9607/10/2019Replace Drum
- 9706/12/2019Uninstall printer drivers (Linux)
- 9803/11/2019Correct Color Print Alignment (Color Registration)
- 9903/07/2019What is Brother iPrint&Scan?
- 10001/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)