FAQs & Troubleshooting
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252 Results
- 1Can I print from and scan to iPhone, iPod touch and iPad?
- 2When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 5Can I print from or scan to Android™ Smartphone?
- 6I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 7I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 8Replace Toner
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11When I scan a document using ControlCenter, the scanned file size is too big.
- 12When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 13Replace WT Box
- 14Jam Rear
- 15Configure and use the Scan to Network feature (For Windows)
- 16Replace Drum
- 17I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 18Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 19What is Brother iPrint&Scan?
- 20I cannot install Brother drivers on Debian 10 or later (Linux)
- 21Which connection can I use to print from or scan to my device (Android™) using the Brother iPrint&Scan?
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 24Replace Laser
- 25Replace Belt
- 26Jam Inside
- 27I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 28Easy Scan to E-mail
- 29Replace PF Kit xx
- 30Carry out calibration to improve the color density
- 31Jam 2-sided
- 32Replace Fuser
- 33Print a web page from iPrint&Scan when using an Android™ mobile device.
- 34Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 35I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 36Adjust color settings by using the custom setting in the printer driver
- 37Jam Tray 1 / Jam Tray 2
- 38Scan from the Brother iPrint&Scan application using Windows Phone.
- 39The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 40Out of Memory/Print Data Full
- 41How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 42When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 43Configure and use the Scan to FTP feature
- 44A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 45Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 46Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 47Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49Print Unable XX
- 50Jam MP Tray