FAQs & Troubleshooting
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253 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 2Configure and use the Scan to Network feature (For Windows)
- 3How to identify your Operating System (OS).
- 4Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 5The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 6Calibrate or Calibration Failed.
- 7Replace Belt
- 8Install the optional lower tray
- 9What is Brother iPrint&Scan?
- 10I cannot scan via network getting the error "CC031" or "MTW012". (Mac OS X)
- 11Jam MP Tray
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Set the Brother machine to prevent public access to certain features
- 14Replace Laser
- 15The color of your printouts is not what you expected
- 16Replace Drum
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 19Delete print jobs from the print queue.
- 20A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 21Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 22Can I print from or scan to Android™ Smartphone?
- 23The printer status is Offline or Paused.
- 24Replace Fuser
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 27Check the firmware version.
- 28Can I print from and scan to iPhone, iPod touch and iPad?
- 29Print Unable XX
- 30What can happen if the wrong paper is used in your machine.
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32What driver package format is supported by my Linux distribution?
- 33Command List of brscan. (Linux)
- 34What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 35The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 36Replace Toner
- 37I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 38I cannot save a file downloaded from the Brother support website (For Windows)
- 39My Brother machine could not be found over the network when I installed drivers on my PC.
- 40The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 41The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 42Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 43WT Box End Soon
- 44Adjust the copy density and contrast
- 45Print both sides of paper or a booklet automatically
- 46Carry out calibration to improve the color density
- 47I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 48Colored lines across the page
- 49How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 50Easy Scan to E-mail