FAQs & Troubleshooting
Latest |
318 Results
- 108/27/2024Where can I download Brother iPrint&Scan application for Mac?
- 207/04/2024Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 306/27/2024The scanning speed is slow when scanning from my machine. (Windows)
- 406/13/2024My Brother machine is unresponsive.
- 506/05/2024I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 605/28/2024Toner Low or Prepare New Toner Cartridge
- 705/28/2024Drum End Soon
- 805/22/2024(Video) Update the Driver or Firmware for your Brother machine
- 902/14/2024I cannot print using my Brother machine on a wireless network (Mac)
- 1002/14/2024Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 1102/07/2024(Video) Unpack your Brother machine
- 1202/07/2024(Video) Replace the Toner Cartridge
- 1302/07/2024(Video) Load A4/Letter paper
- 1402/07/2024(Video) Connect telephone line and power cords
- 1501/31/2024I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 1601/10/2024What is the default password for my Brother machine?
- 1701/04/2024Easy Scan to E-mail
- 1811/17/2023"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 1909/22/2023I cannot scan via network.
- 2008/29/2023My printer takes a long time to start printing when using Airprint. (iOS 16)
- 2108/25/2023Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 2208/10/2023Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 2307/26/2023Media Type Mismatch or Media Mismatch
- 2406/27/2023Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 2506/08/2023I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 2606/06/2023I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 2706/06/2023I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 2806/01/2023Print both sides of paper or a booklet automatically
- 2906/01/2023Add your Brother machine with AirPrint (macOS)
- 3006/01/2023Delete print jobs from the print queue.
- 3105/16/2023I cannot print from my computer via USB.
- 3204/26/2023I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 3304/10/2023The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 3404/07/2023The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 3504/07/2023I cannot print on a wireless (Wi-Fi) network (Windows)
- 3604/03/2023Change machine settings from your computer.
- 3703/27/2023Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 3803/27/2023"Offline" appears on the Status Monitor.
- 3903/27/2023Install the built-in drivers (For Windows 8 and Windows 10)
- 4003/27/2023Change the printer driver settings (Windows/macOS)
- 4103/27/2023The printer status is Offline or Paused.
- 4203/17/2023I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 4303/17/2023Open the "Scanners and Cameras" and Properties.
- 4402/15/2023How to use Driver Deployment Wizard(only available for Windows)
- 4502/15/2023Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 4602/14/2023Scan a document in Windows 8 and Windows 10.
- 4702/14/2023I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 4812/19/2022Can I use non-Brother or third party supplies with the Brother machine?
- 4912/19/2022I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 5012/13/2022How to identify your Operating System (OS).