FAQs & Troubleshooting
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318 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A4/Letter paper
- 4Paper is Jammed in the MP tray
- 5Load Paper in the Multi‑purpose Tray (MP Tray)
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 8Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows®)
- 9What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 10Paper is Jammed inside the Machine
- 11(Video) Replace the Toner Cartridge
- 12I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 13Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 16Use Universal Print (Windows)
- 17When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 18What is Brother iPrint&Scan?
- 19The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 20Image skewed
- 21My Brother machine could not be found over the network when I installed drivers on my computer.
- 22A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 23Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 24I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 25The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 26I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 27Send an Email with User Authentication
- 28Load and Print on Envelopes Using the MP Tray
- 29Load and Print Thick Paper and Labels Using the MP Tray
- 30(Video) Set up your Brother machine
- 31I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 32Secure Print (Macintosh)
- 33Drum !
- 34My printer takes a long time to start printing when using Airprint. (iOS 16)
- 35I cannot print on a wireless (Wi-Fi) network (Windows)
- 36Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 37Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 38Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 39I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 40Print on Both Sides of the Paper (Windows®)
- 41Print as a Poster (Windows®)
- 42Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 43The printer status is Offline or Paused.
- 44Paper is Jammed in the Back of the Machine
- 45Curled or wavy
- 46Wrinkles or creases
- 47Replace Drum
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Load Thick Paper in the Paper Tray
- 50Use a Macro from Your Computer (Windows®)