FAQs & Troubleshooting
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289 Results
- 1Setup a Brother machine on a wireless (Wi-Fi) network.
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3Set up your Brother machine on a wireless network.
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5(Video) Load A4/Letter paper
- 6(Video) Replace the Toner Cartridge
- 7(Video) Set up your Brother machine
- 8(Video) Cannot Detect
- 9How to identify your Operating System (OS).
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 12What is Brother iPrint&Scan?
- 13(Video) Paper is Jammed in the Paper Tray
- 14I cannot find some option in the Printing preferences. (For Windows)
- 15(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 16(Video) Paper is Jammed inside the Machine
- 17Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 18Print the Network Configuration Report
- 19Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 20The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 21(Video) Connect telephone line and power cords
- 22Printing/ Scanning with a mobile device
- 23No Toner
- 24Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 25Drum End Soon
- 26(Video) Paper is Jammed in the Back of the Machine
- 27I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 28I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 29Brother iPrint&Scan cannot find my Brother machine (macOS)
- 30(Video) Update the Driver or Firmware for your Brother machine
- 31(Video) Enable the Brother machine's network interface.
- 32The printer status is Offline or Paused.
- 33(Video) Paper is Jammed in the 2-sided Tray
- 34(Video) Print the Network Configuration Report
- 35Scan to Email Attachment
- 36My Brother machine has no power.
- 37(Video) Reset Your Brother Machine
- 38Install a Certificate on Your Brother Machine
- 39I cannot save a file downloaded from the Brother support website (For Windows)
- 40Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 41Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 42I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 43My Brother machine could not be found over the network when I installed drivers on my computer.
- 44Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 45Wrinkles or creases
- 46Replace Drum
- 47Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 48Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 49Toner specks
- 50(Video) Load an Envelope (Manual Feed Slot)