FAQs & Troubleshooting
Latest |
230 Results
- 5109/01/2022Scan and save a document in PDF format for macOS 10.14 or earlier (Scan to File)
- 5208/30/2022I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 5308/22/2022Configure the Scan to Email Feature (Linux)
- 5408/10/2022(Video) Replace Toner
- 5508/09/2022I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 5607/28/2022Update the Driver or Firmware for your Brother machine
- 5707/26/2022Configure and use the Scan Key Tool (Linux)
- 5807/19/2022I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 5906/30/2022I can print but cannot scan via network. (For Mac)
- 6006/23/2022I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 6105/09/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 6204/20/2022Uninstall the Brother Software and Drivers (Windows)
- 6304/14/2022I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6404/11/2022Wireless setup is requesting a WPS PIN to complete the setup
- 6504/07/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 6604/01/2022Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 6703/24/2022I cannot find some option in the Printing preferences. (For Windows)
- 6803/24/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6903/17/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 7011/15/2021I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 7111/10/2021Open the Control Panel (For Windows)
- 7210/14/2021Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7310/12/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 7403/31/2021I cannot find some options in the Print dialog box (macOS 11 or later)
- 7503/24/2021Set up your Brother machine on a wireless network.
- 7603/19/2021I get a TS error when trying to print on a wireless network.
- 7703/19/2021I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 7803/02/2021The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7902/22/2021A mouse pointer keeps focusing on the Brother Status Monitor appearing on the PC desktop while I'm using or launching other applications.
- 8002/16/2021My Brother machine could not be found over the network when I installed drivers on my PC.
- 8112/29/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 8212/24/2020Printing/ Scanning with a mobile device
- 8312/24/2020Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 8410/15/2020Install PaperPort™ 12SE onto Windows 10.
- 8509/14/2020What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 8607/27/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 8707/16/2020Cannot print after a Windows 10 update (June 2020)
- 8807/06/2020Scan using XSane or GIMP (Linux)
- 8907/06/2020Important points for specifying the scan area (Linux)
- 9007/06/2020What driver package format is supported by my Linux distribution?
- 9106/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 9206/02/2020Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 9305/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 9405/11/2020Enable the Brother machine's network interface.
- 9504/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 9604/06/2020Delete a network scanner entry. (Linux)
- 9703/19/2020Check the remaining ink or toner level (Linux)
- 9812/25/2019Protect your Brother machine against unauthorised access over the network
- 9912/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 10012/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)