FAQs & Troubleshooting
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198 Results
- 51Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 52Where is the USB port on the machine?
- 53I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 54How do I clear the message "Cannot Detect" from the display?
- 55Scan a document in Mac OS X 10.7.
- 56When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 57Delete print jobs from the print queue.
- 58When I scan a document using ControlCenter, the scanned file size is too big.
- 59"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 60I cannot use the Scan to E-mail with Outlook2003 or Outlook2007 after updating ControlCenter3. The error message "command line argument is invalid" appears. What can I do?
- 61I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 62When scanning to OCR from Brother Control Center3, the OCR application doesn't launch. I have Windows XP Service Pack 2 (SP2) installed. What should I do?
- 63What format are the attachments when a document is scanned to e-mail and is a special viewer needed? (For Windows)
- 64Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 65I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 66The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 67Install the built-in drivers (For Windows 8 and Windows 10)
- 68The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 69Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 70Scan an image and insert it into an Office 2007 application. (For Windows Vista or later)
- 71Scan a document in Windows 8 and Windows 10.
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 74Scan using XSane or GIMP (Linux)
- 75Cannot print after a Windows 10 update (June 2020)
- 76The downloaded driver's name is different from my machine's name. (Linux)
- 77Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 78I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 79Uninstall printer drivers (Linux)
- 80Keep my Brother machine's PhotoCapture Center from automatically cutting off part of a large photo
- 81A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 82Where can I find the ink cartridges for my new Brother machine?
- 83Change the printer driver settings (Windows/macOS)
- 84Where can I get FaceFilter Studio and what can I do with this application?
- 85When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 86Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 87Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 88Is there any way to reduce Ink consumption when printing from my computer?
- 89Print command (LPR) (Linux)
- 90The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 91When printing documents the characters appear ghosted, blurry, or doubled.
- 92Open the "Scanners and Cameras" and Properties.
- 93I cannot print from my computer via USB.
- 94Scan a document from the Windows Vista Photo Gallery
- 95Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 96When I install MFL-Pro Suite from the CD-ROM or Full Driver & Software Package from the "Downloads" section, the installation will not continue past the instruction to connect the USB cable to the computer.
- 97I'm using Mac OS X 10.4 Tiger. I cannot scan after installing the scanner driver.
- 98Scan a document from a Windows Vista application
- 99Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 100I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)