FAQs & Troubleshooting
Latest |
181 Results
- 5107/06/2020Important points for specifying the scan area (Linux)
- 5207/06/2020What driver package format is supported by my Linux distribution?
- 5306/02/2020Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 5405/13/2020Firewall port requirements of the Scan Key Tool (Linux)
- 5504/06/2020I installed scan-key-tool, but it does not work. (Linux)
- 5604/06/2020Delete a network scanner entry. (Linux)
- 5701/20/2020Ink Absorber Full
- 5801/06/2020When I print images, the quality is not good (Linux)
- 5912/06/2019Where can I download Brother iPrint&Scan application for Mac?
- 6012/03/2019The downloaded driver's name is different from my machine's name. (Linux)
- 6112/03/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 6211/27/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 6310/30/2019Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 6410/29/2019Large characters are printed incorrectly. (Linux)
- 6510/29/2019The driver installation finished successfully but I cannot print. (Linux)
- 6610/23/2019To install the printer driver easily using a tool. (Linux)
- 6706/12/2019Uninstall printer drivers (Linux)
- 6801/29/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 6901/29/2019Command List of brscan. (Linux)
- 7001/29/2019Uninstall the scanner driver. (Linux)
- 7101/29/2019Uninstall Scan-key-tool. (Linux)
- 7201/24/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 7301/24/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 7401/24/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 7501/24/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 7601/21/2019When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 7712/20/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 7811/27/2018When I make a copy the image or text is cut off.
- 7911/13/2018Locate files scanned with ControlCenter2 (For Macintosh)
- 8011/13/2018Scan and save a document in PDF format for Macintosh (Scan to File)
- 8111/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Windows)
- 8211/09/2018Scan a document and save the scanned image to a folder on a local or network hard disk (For Macintosh)
- 8311/08/2018Scan a document and e-mail it as an attachment. (For Windows)
- 8411/08/2018Scan a document and e-mail it as an attachment (For Macintosh)
- 8511/08/2018Scan and save a document in PDF format for Windows (Scan to File)
- 8611/08/2018Scan multiple pages into one file instead of each scan being saved as a separate file.
- 8710/17/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 8809/03/2018Make a two-sided copy of an ID card.
- 8903/05/2018"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 9001/18/2018Check the firmware version.
- 9111/06/2017Install Starter Ink
- 9204/07/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 9311/16/2016My machine does regular cleaning cycles in the night. How can I correct this?
- 9407/15/2016Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 9503/25/2016When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 9603/25/2016Windows 10 Support Information
- 9703/25/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 9803/25/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 9903/25/2016Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 10003/25/2016Can I print from or scan to Android™ Smartphone?