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DCP-J100

FAQs & Troubleshooting

FAQs & Troubleshooting

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  • 1
    03/27/2023
    The printer status is Offline or Paused.
  • 2
    07/19/2022
    I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
  • 3
    03/24/2016
    Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
  • 4
    06/05/2013
    Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
  • 5
    06/04/2013
    When I print or copy a document with fast mode, the printing is shifted too high on the paper.
  • 6
    05/20/2013
    Why do the color ink cartridges run out of ink even though I never or rarely print in color?
  • 7
    02/09/2010
    My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
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