FAQs & Troubleshooting
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287 Results
- 1The printer status is Offline or Paused.
- 2Size mismatch
- 3Can I print from and scan to iPhone, iPod touch and iPad?
- 4Install extra memory
- 5Can I print from or scan to Android™ Smartphone?
- 6Can I print from DOS applications?
- 7Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 8Can I print on transparencies e.g. for overhead projectors?
- 9I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 10Wrinkles or creases
- 11Lines across the page
- 12Replace Toner
- 13I'm using Macintosh. What is the PreScan option used for?
- 14Delete print jobs from the print queue.
- 15Drum End Soon
- 16What kind of memory can I use?
- 17My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 18Replace PF Kit xx
- 19Why is legal scanning not an option on my Windows XP computer when using the WIA driver?
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 22What is Brother iPrint&Scan?
- 23I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 24Unusable Device
- 25What driver package format is supported by my Linux distribution?
- 26Scan from the Brother iPrint&Scan application using Windows Phone.
- 27Reduce printing noise
- 28Stop the paper feeding twice through the machine when printing single pages with 2-sided(duplex) switched to on in the printer driver. (For Windows Only)
- 29Is my Brother machine compatible with Windows Vista?
- 30Document Jam
- 31Jam MP Tray
- 32I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 33Replace Drum
- 34Replace Fuser
- 35The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 36What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 37How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 38I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 39When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 40Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 41Use the Universal Printer Driver for BR-Script. (PostScript language emulation)
- 42Printing/ Scanning with a mobile device
- 43Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 44Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 45Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 46Open the "Scanners and Cameras" and Properties.
- 47Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 48Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 49Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 50The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
