FAQs & Troubleshooting
Popular |
187 Results
- 1What driver package format is supported by my Linux distribution?
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 3Can I print from or scan to Android™ Smartphone?
- 4I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 5I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 6Does NC-2200w work with Windows Vista?
- 7My FAX/MFC/DCP does not print or prints garbage when printing the first document after starting a PC. What can I do?
- 8I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 9How do I factory reset the print server?
- 10Can I print from and scan to iPhone, iPod touch and iPad?
- 11Functions supported in the Windows 7 built-in drivers
- 12Can I use non-Brother or third party supplies with the Brother machine?
- 13I'm using Mac OS X 10.2 - 10.4 and I'm getting error messages when I try to print.
- 14I'm using Macintosh. What is the PreScan option used for?
- 15I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 16I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 17When I look in the processes tab of my Windows® PC, I see that the BRMFRSMG.EXE, BRSS01A.EXE, BRSVC01A.EXE processes are running. What are they and can I stop the processes from running?
- 18I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 19When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 20Print the Network Configuration page
- 21I cannot install Brother drivers on Debian 10 or later (Linux)
- 22Check the IP addresses of your PC and the Brother machine
- 23The machine does not print anything.
- 24How to identify your Operating System (OS).
- 25I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 26When I try to install the MFL-Pro Suite from the CD-ROM, the INST32 error dialogue appears as below and the installation cannot proceed. What can I do?
- 27What is UPnP and SSDP?
- 28I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 29How do I install the Optional Tray Module?
- 30Windows 10 Support Information
- 31Delete print jobs from the print queue.
- 32The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 33Change the printer driver settings (Windows/macOS)
- 34The printer status is Offline or Paused.
- 35When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 36The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 37I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 38Can I print from DOS applications?
- 39When trying to print from Mac OS® X the print queue is stopped.
- 40Can I buy any MICR toner?
- 41My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 42Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 43When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 44I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 45The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 46I am sharing my Brother machine. I can print but cannot scan.
- 47Vertical streaks appear in my copies.
- 48When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 49Print command (cupswrapper) (Linux)
- 50I cannot print from my computer via USB.