FAQs & Troubleshooting
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185 Results
- 1Does NC-2200w work with Windows Vista?
- 2Can I print from or scan to Android™ Smartphone?
- 3I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?
- 4The machine does not print anything.
- 5I'm using Macintosh®. What are the settings in the Scanner window used for?
- 6Can I print from and scan to iPhone, iPod touch and iPad?
- 7Change the printer driver settings (Windows/macOS)
- 8What is the BRAdmin Professional software used for?
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 10How to identify your Operating System (OS).
- 11Functions supported in the Windows 7 built-in drivers
- 12When I try to OCR into WordPad using PaperPort® 8.0SE or 9.0SE or Brother Control Center, the text comes out as gibberish. This started after I installed Windows® XP Service Pack 2 (SP2). Why and what should I do?
- 13What is a "Generic PCL Driver"?
- 14What can happen if the wrong paper is used in your machine.
- 15How do I factory reset the print server?
- 16My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 17I cannot install Brother drivers on Debian 10 or later (Linux)
- 18What driver package format is supported by my Linux distribution?
- 19I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 20I cannot install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 21I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 22I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 23When I print from Adobe® Illustrator® with the "Improve Gray Printing" option enabled, the document with halftone setting does not print as expected. What can I do?
- 24I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 25My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 26In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 27My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 28Cannot print after a Windows 10 update (June 2020)
- 29Pre-Required Procedures (Linux)
- 30The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 31I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 32I cannot print from my computer via network. (For Windows)
- 33The printer status is Offline or Paused.
- 34Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 35The paper is skewed when it's printed.
- 36My Brother machine misfeeds paper.
- 37Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 38I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 39I still see the "Toner Empty" message on the LCD even after replacing the toner cartridge.
- 40The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 41I'm using Mac OS X 10.5 or greater and I'm getting error messages when I try to print.
- 42When trying to print from Mac OS® X the print queue is stopped.
- 43When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 44When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 45How do I install additional memory?
- 46I'm using Mac OS® 9. I get an Error message of Type 1,010 when I am trying to scan into my Macintosh®. What can I do?
- 47Print the Network Configuration page
- 48The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 49I cannot print from my computer via network. (For Macintosh)
- 50I can print but cannot scan via network. (For Windows)