FAQs & Troubleshooting
Popular |
246 Results
- 1JAM INSIDE
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The printer status is Offline or Paused.
- 4Replace Toner
- 5I cannot print using my Brother machine on a wireless network (Windows)
- 6JAM TRAY 1
- 7I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 8Envelope creases
- 9Set up your Brother machine on a wireless network.
- 10The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 11When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 12I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 13Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 14Can I print from or scan to Android™ Smartphone?
- 15How to identify your Operating System (OS).
- 16When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 17What is Toner Continue Mode?
- 18The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 19Jam Rear
- 20What driver package format is supported by my Linux distribution?
- 21Scan from the Brother iPrint&Scan application using Windows Phone.
- 22When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 23What is Brother iPrint&Scan?
- 24Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 25Locate files scanned with ControlCenter2 (For Macintosh)
- 26Can I print from and scan to iPhone, iPod touch and iPad?
- 27I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 28Curled (video instructions available)
- 29Poor fixing
- 30Drum End Soon
- 31What kind of paper can I use?
- 32Gray background
- 33I get a TS error when trying to print on a wireless network.
- 34I cannot find some option in the Printing preferences. (For Windows)
- 35Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 36Scan a document and e-mail it as an attachment. (For Windows) (video instructions available)
- 37Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 38Change the printer driver settings (Windows/macOS)
- 39Clean the paper pick-up roller (video instructions available)
- 40MANUAL FEED
- 41My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 42Check Connection
- 43Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 44Open the "Scanners and Cameras" and Properties.
- 45Wrinkles or creases
- 46REPLACE DRUM
- 47Reset the network settings to the factory default
- 48Turn the Toner Save mode on or off
- 49I cannot save a file downloaded from the Brother support website (For Windows)
- 50Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.