FAQs & Troubleshooting
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212 Results
- 1The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 2How do I load envelopes into my machine?
- 3I cannot save a file downloaded from the Brother support website (For Windows)
- 4Can I print from and scan to iPhone, iPod touch and iPad?
- 5How do I know which side up my photo paper should be in the tray?
- 6Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 7How do I make copies using my Brother machine?
- 8Where is the USB port on the machine?
- 9Scan and save a document in PDF format (Scan to File)
- 10Install the built-in drivers (For Windows 8 and Windows 10)
- 11When scanning a document to be copied or faxed, the LCD shows "Out of Memory." What should I do?
- 12My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 13Configure the Scan to Email Feature (Linux)
- 14When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 15The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 16I still receive the error message "Paper Jam" after I removed the jammed paper.
- 17How to identify your Operating System (OS).
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19Is my Brother machine compatible with Windows Vista?
- 20Paper Jam
- 21I cannot scan when using SELinux (Security-Enhanced Linux)
- 22The Brother machine does not appear in the "Print & Fax" or "Print & Scan" Utility. (Mac OS X 10.5 or greater)
- 23I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 24The printer status is Offline or Paused.
- 25Windows 7 Support Information
- 26Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 27I installed Macromedia Flash Player 8, but still I cannot use the Modern user interface of ControlCenter3.
- 28Scan a document into ScanSoft™ PaperPort™ 11SE
- 29Which E-mail packages are compatible with ControlCenter3?
- 30When I print, the pages are smudged with ink. What should I do?
- 31I'm using Windows. What format are the attachments when a document is scanned to e-mail and is a special viewer needed?
- 32Black Ink is still wet after printing on Glossy Paper (For PC Printing).
- 33I cannot install the driver when using the Driver Install Tool. (Linux)
- 34When I try to scan the document, the scanner application crashes. (OS X 10.11)
- 35Can I print from or scan to Android™ Smartphone?
- 36I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 37My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 38Scan a document using "Scanner and Camera Wizard" in Windows XP
- 39Scan a document from a Windows Vista application
- 40Glossy Paper does not feed correctly. What can I do?
- 41How do I clear the message "Unable to..." or "... Unable" ?
- 42Why does the message "Media Error" appear on the LCD when I put a memory card into the media slot on my Brother machine? How can I clear it?
- 43Set the date and time
- 44When I print images, the quality is not good (Linux)
- 45Paper size settings are unavailable when I print from OpenOffice (Linux)
- 46I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 47I installed scan-key-tool, but it does not work. (Linux)
- 48Command List of brscan. (Linux)
- 49Delete a network scanner entry. (Linux)
- 50How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)