FAQs & Troubleshooting
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129 Results
- 1When I use self-laminating tape, the text or objects on the label are printed incorrectly or are printed on its transparent part.
- 2How do I transfer label or slip templates?
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4How do I print multiple lines and how many lines can I print?
- 5Where can I download the latest P-touch Editor for Mac?
- 6My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 7How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 8How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 9I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 10My label is not cut automatically after printed.
- 11How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 12What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 13How do I clear the current format settings and/or the text on the display?
- 14How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 15Printing is not possible. (P-touch Editor5.3 for Mac)
- 16P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 17Where can I find my Brother printer's serial number?
- 18I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 19How do I eliminate the margin from the start or end of my label when printing?
- 20How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21Printing is not possible. (USB connection)
- 22When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 23The text cannot be printed as specified.
- 24How do I initialize and clear the printer to factory default settings?
- 25How do I print vertically?
- 26Which brands of Ni-MH rechargeable batteries do you recommend?
- 27My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 28How do I type accented characters?
- 29Why doesn't my printer turn on when the Power key is pressed?
- 30The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 31The screen ‘locks’, or the printer does not respond normally.
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33How do I make a label with a barcode?
- 34P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 35How to identify your Operating System (OS) for Windows or Mac
- 36How do I create a small label?
- 37I cannot save a file downloaded from the Brother support website (For Windows)
- 38Can I change the text settings line by line?
- 39How do I uninstall the printer driver?
- 40I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 41How can I make a wide label by using the split printing function (printing a large layout dividedly on multiple labels)? (P-touch Editor 5.x for Windows)
- 42The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 43How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 44I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 45How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 46A tape jam which cannot be cleared keeps occurring.
- 47"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 48How do I change the Language setting of the printer?
- 49What is the Label List? (P-touch Editor 5.x for Windows)
- 50The display remains blank after the power is turned on.
