FAQs & Troubleshooting
Latest |
112 Results
- 103/22/2024Some functions available in P-touch Editor 5.4 are not available in P-touch Editor 6.x. (for Windows)
- 201/19/2024I cannot print after updating the firmware or font data.
- 310/18/2023I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 410/18/2023How to open the Devices and Printers window
- 510/18/2023How do I uninstall the printer driver?
- 610/18/2023How to identify your Operating System (OS) for Windows or Mac
- 710/18/2023Printing is not possible. (USB connection)
- 808/09/2023I get an error message and cannot update the firmware. (Windows 10 or later)
- 906/12/2023The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 1006/12/2023How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 1106/12/2023How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 1206/12/2023Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 1306/12/2023Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 1406/12/2023The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 1506/12/2023Can I enlarge the size of bar code characters? (P-touch Editor 5.x for Windows)
- 1606/12/2023How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 1706/12/2023I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 1806/12/2023The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 1906/12/2023Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 2006/12/2023What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 2106/12/2023What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 2206/12/2023How do I combine vertical and horizontal characters on a label? (P-touch Editor 5.x for Windows)
- 2306/12/2023How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 2406/12/2023How do I print the inserted image maintaining its original size? (P-touch Editor 5.x for Windows)
- 2506/12/2023How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 2606/12/2023How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 2706/12/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 2806/12/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 2904/12/2023Where can I find my Brother printer's serial number?
- 3003/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 3103/01/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 3210/28/2022I cannot find the Transfer Template function in P-touch Editor 6.x. (for Windows)
- 3310/13/2022Where can I download the latest P-touch Editor for Mac?
- 3407/08/2022How do I initialize and clear the printer to factory default settings?
- 3506/28/2022How to install Brother software on a computer not connected to the Internet
- 3605/02/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 3704/18/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3803/31/2022How to delete the registry information and files related to the printer driver
- 3903/28/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 4003/28/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 4103/22/2022How do I change the style to italics?
- 4203/22/2022I cannot read the display clearly (the screen is too light or dark).
- 4303/15/2022I can no longer print from my computer, even though I was able to print previously.
- 4411/26/2021How do I type accented characters?
- 4511/26/2021How do I type symbols?
- 4610/26/2021P-touch Editor crashes when I open it on my Mac.
- 4701/07/2021The label is not printed even though I pressed the print key.
- 4812/23/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 4911/27/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 5011/13/2020Printing is not possible. (P-touch Editor5.3 for Mac)