FAQs & Troubleshooting
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112 Results
- 1How do I change the Language setting of the printer?
- 2P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 3How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 5How to identify your Operating System (OS) for Windows or Mac
- 6Where can I download the latest P-touch Editor for Mac?
- 7My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 8I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 9How do I eliminate the margin from the start or end of my label when printing?
- 10I cannot save a file downloaded from the Brother support website (For Windows)
- 11How do I initialize and clear the printer to factory default settings?
- 12How to delete the registry information and files related to the printer driver
- 13How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 14How to use Numbering function
- 15Where can I find my Brother printer's serial number?
- 16I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 17Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 18Printing is not possible. (USB connection)
- 19How do I uninstall the printer driver?
- 20When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 21The screen ‘locks’, or the printer does not respond normally.
- 22How to install Brother software on a computer not connected to the Internet
- 23Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 24The tape got jammed or stuck in the printer.
- 25Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 26Can I change the text settings line by line?
- 27How do I clear the current format settings and/or the text on the display?
- 28The label is not printed correctly.
- 29Which brands of Ni-MH rechargeable batteries do you recommend?
- 30The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 31I cannot print after updating the firmware or font data.
- 32How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 33I cannot install the "Full Software Package" displayed in "Drivers&Editor Tool" on macOS 10.13/ 10.12.
- 34How do I change the size of characters?
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36The top and base layers of the laminated tape are misaligned.
- 37The display remains blank after the power is turned on.
- 38How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 39How do I print multiple lines and how many lines can I print?
- 40The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 41How can I make vertical labels? (P-touch Editor 5.1 for Mac)
- 42Can my printer use TZ/TZe tapes?
- 43How to open the Devices and Printers window
- 44How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 45How do I type symbols?
- 46Printing is not possible. (P-touch Editor5.3 for Mac)
- 47The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 48How do I type accented characters?
- 49I can no longer print from my computer, even though I was able to print previously.
- 50How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)