FAQs & Troubleshooting
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122 Results
- 1How do I change the Language setting of the printer?
- 2The tape got jammed or stuck in the printer.
- 3I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 4P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 5How to identify your Operating System (OS) for Windows or Mac
- 6How do I initialize and clear the printer to factory default settings?
- 7How to use Numbering function
- 8I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 9Where can I download the latest P-touch Editor for Mac?
- 10(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 11How do I eliminate the margin from the start or end of my label when printing?
- 12How to delete the registry information and files related to the printer driver
- 13When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 14My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16How do I change the size of characters?
- 17Printing is not possible. (P-touch Editor5.3 for Mac)
- 18The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 19I cannot save a file downloaded from the Brother support website (For Windows)
- 20The screen ‘locks’, or the printer does not respond normally.
- 21Can TZ tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 22What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 23The message "The tape cassette installed in the machine does not match the type selected in the application." is displayed. (P-touch Editor for Windows)
- 24How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 25A tape jam which cannot be cleared keeps occurring.
- 26I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 27The fabric tape became detached after washing.
- 28Why doesn't my printer turn on when the Power key is pressed?
- 29(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 30The display remains blank after the power is turned on.
- 31How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 32Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 33How do I print multiple lines and how many lines can I print?
- 34How do I clear the current format settings and/or the text on the display?
- 35My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 36Printing is not possible. (USB connection)
- 37The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 38How do I uninstall the printer driver?
- 39How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 40I cannot print after updating the firmware or font data.
- 41I get an error message and cannot update the firmware. (Windows 10 or later)
- 42P-touch Editor crashes when I open it on my Mac.
- 43Can my printer use TZ/TZe tapes?
- 44How to identify the printer's firmware version
- 45"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 46Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 47Can I change the text settings line by line?
- 48How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 49How do I type symbols?
- 50The label is not printed correctly.