FAQs & Troubleshooting
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69 Results
- 51Uninstall Scan-key-tool. (Linux)
- 52Install Presto!® BizCard® onto Windows 10.
- 53Windows 10 Support Information
- 54How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 55Can I view or edit documents on my Android™ mobile device that were scanned from my Brother machine?
- 56Open the "Scanners and Cameras" and Properties.
- 57Clean the Separation Pad
- 58Scan a document in Windows 8 and Windows 10.
- 59Clean the scanner
- 60Service Call
- 61I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 62Important points for specifying the scan area (Linux)
- 63I cannot install the Brother printer driver (macOS 10.15 or earlier)
- 64A horizontal line appears at the top of the scanned image.
- 65The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 66Machine Error
- 67When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 68Uninstall the Brother Software and Drivers (Windows)
- 69I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)