FAQs & Troubleshooting
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92 Results
- 1Scanning and Other Problems
- 2What is Brother iPrint&Scan?
- 3Load a Plastic Card
- 4Set up a Scan to Network Profile
- 5Register an Email Address Using Remote Setup
- 6Wireless LAN Error Codes
- 7Error and Maintenance Messages
- 8Clean the Sensors
- 9Your Scanner Cannot Be Detected on the Network During Installation
- 10Reset the Usage Counters
- 11How to identify your Operating System (OS).
- 12Load Documents Longer than Standard Size
- 13I cannot save a file downloaded from the Brother support website (For Windows)
- 14Use TX Verification Mail
- 15Your Brother Machine Cannot Scan over the Network
- 16Set Up the Brother Machine Using Remote Setup (Mac)
- 17What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 18Replace the Pick Up Roller
- 19Replace the Separation Pad
- 20Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications
- 21Document Jam
- 22If You Cannot Complete the Wireless Network Setup Configuration
- 23Wireless setup is requesting a WPS PIN to complete the setup
- 24Scan Using Apple Image Capture
- 25Save Scanned Documents Using Scan to Workflow Function
- 26Load Business Cards
- 27Download a file from the "Downloads" section and save it to Windows 8 computer.
- 28Set up a Scan to FTP Profile
- 29Reset Your Brother Machine
- 30Clean the Scanner and Rollers
- 31Set up a Scan to SFTP Profile
- 32Set up a Brother machine and your mobile device on a wireless network
- 33Scanning with a mobile device
- 34Reset the network settings to the factory default.
- 35I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 36I cannot install Brother drivers on Debian 10 or later (Linux)
- 37Where can I download Brother iPrint&Scan application for Mac?
- 38Send an Email Securely
- 39Set up your Brother machine on a wireless network.
- 40Manage Multiple Certificates
- 41Check the firmware version.
- 42Send Scanned Data to an Email Server
- 43Important points you need to confirm before configuring your Brother machine for a wireless network.
- 44Discover the MAC address of the Brother network card
- 45I am using Scan to Email (E-mail server) function to send a scanned document directly to an E-mail address. Since our provider requires an authentication for the SMTP server, I am not able to use this function anymore.
- 46Uninstall the Brother Software and Drivers (Windows)
- 47What is the default password for my Brother machine?
- 48I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 49Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 50If You Want to Check that Your Network Devices are Working Correctly